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Sir accedently delete my profile
Sir accedently my delete profile id Api token And profil id Can u restore https://my.nextdns.io/f1449d/setup Api id - f49a76bd26ee5dd49f2fc8d161f0a6912106a477
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Pro plan activated with incorrect period. Doesn't work
Hello, I purchased a 1 year pro subscription yesterday. As you can see in the attached image, the period is incorrect. For some reason it displays 2023-2024 and even though I've been charged on my…
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NextDNS ‘TXT CH id.server’ responses expose private information
Hi everyone, While testing NextDNS, I ran a “dig +short TXT CH id.server” query and was shocked to find it returning a slew of info I assumed was private,…
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dns1.nextdns.io & dns2.nextdns.io IPv6 not resolving
Hi I'm in Melbourne, Australia and ping.nextdns.io is giving me the following results. It seems that the ultralow IPv6s are not resolving. gsl-mel 1 ms (ultralow1) vultr-mel 2 ms (anycast2,…
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How to enable SSH?
I try to use PuTTY to establish an SSH connection, but it fails to connect, timeout. How to enable this traffic?
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Paid for Pro, still Free Usage
Hi, i paid for Pro Yearly on the 28th of may and my account still shows as Free Usage account. I emailed several times to billing@nextdns.io without any reply.
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Stop resolving blacklisted domains to prevent DNS level tracking
Hello NextDNS team and community, When testing NextDNS with "interactsh", I discovered that every DNS query is sent to authoritative DNS servers, even if the domain (or its root) is blacklisted,…
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Threat Intelligence Feeds False Positive: doi.org
Previous discussion: https://help.nextdns.io/t/35yqsn7/doi-org-false-block This is still happening though. I know I can add it to my allow list, but still: https://en.wikipedia.…
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suse.com blocked
As title says NextDNS is blocking https://www.suse.com/ . Why? 2025-07-25T13:39:32.108Z,www.suse.com,A,false,DNS-over-HTTPS,2003:c1:3703:ac00:19df:69b:a746:aa70,blocked,"blocklist:nextdns-recommended,…
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Error Unhandled case where "resolver" is not present.
Good morning, This error appears regularly. Is this a known issue? I use NordVPN. Is this related to this? Does anyone know a solution for this? thank you
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Device list in profile
Issue: Device list is not updating for devices removed from profile OR new devices added to profile are not showing up. Question: How do I remove devices from the drop down list without deleting a…
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Sometimes unable to use on Android phones
why do I use private DNS on my Android phone and after a while, I won't be able to connect to it or switch networks. But after a while, it can be used again. What is the reason for this?
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Unable to connect to private DNS again
为什么我的Android手机不能再次连接到NextDNS的私有DNS，切换网络时仍然无法连接
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Test page prioritizes ping with IPv6 on some devices
Hi team, Recently, the greencloud-sgn server (IPv6) has a routing error going out internationally and then back to Vietnam. I found that devices that prioritize IPv6 will choose the server (with…
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EdgeOS (Ubiquiti ERX) support DOH/DOT?
Would like to know if NextDNS running DoH/DoT is a supported configuration for EdgeOS? I've only been able to get it working via UDP
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How to cancel subscription?
I have deleted my nextdns account, but i still receive charging to my paypal account. I can't remember exactly when i deleted the account, but the charging was happening after the account deletion.…
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IDEA - Add Your Own Websites for Parental Control
If you add a website to blocked it is blocked all the time but you may want to have a site that is blocked at all times apart from the Recreation time so at the top where it says Have ability to add…
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Rewrite causing problems with domain
I've searched the community and KB, but didn't see anything quite like this. Essentially, if I add a subdomain to rewrites (ie, bob.example.com), it works as expected,…
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No Logs
Hi everyone, I'm running into an issue with my NextDNS Pro account. Since 08:50 AM (GMT+4) today, I stopped receiving any DNS logs in the dashboard. Here’s what I’ve checked and confirmed:…
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Logs not collected
For about 4 hours there is no log collected. I have 2 active configurations and both are not collecting logs.
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No DNS Logs After 08:50 AM GMT+4
I am currently experiencing an issue with my NextDNS Pro account. Since 08:50 AM (GMT+4), I have not been receiving any DNS logs across my dashboard. The system was functioning correctly before that…
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Log not collect
3 hours Log stuck not collect Try new but same problem Change server location after same problem Log stuck
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Logs stuck, not updating
They just stopped updating randomly and i refreshed one of my other profiles it gets unstuck and shows newer logs but upon refreshing again it shows older logs which its stuck on.…
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jioairfiber wifi connection says no internet on my smart TV, Windows PC and phone if I have NextDNS set
It was working for a month and from past few days jioairfiber wifi connection says no internet on my smart TV, Windows PC and phone if I have NextDNS set.…