Bug Reports Category

I can't use HTTPS on my OpenWRT router with SmartDNS

SmartDNS allows you to configure upstream DNS servers, but this only worked for me once with NextDNS; it no longer works. Upstream DNS servers like https://dns.…

Android can't connect to private DNS service sometimes

it keeps stopping and coming back minutes or hours later, Adguard DNS works fine so that's probably a nextDNS issue

No puedo usar HTTPS en mi enrutador OpenWRT con SmartDNS

SmartDNS allows you to configure upstream DNS servers, but this only worked for me once with NextDNS; it no longer works. Upstream DNS servers like https://dns.…

omne.com is blocked by the Threat Intelligence Feeds

I initially thought that the insurance app I use was blocked by a blocklist. Turns out, it was threat intelligence feeds blocking omne.com which was a domain the app was using.…

My Account has been hijacked --

When I log into my account it shows someone else's email.

Cannot reach anycast 2a07:a8c0:: from South Africa

Hi, I am experiencing connectivity issue to NextDNS primary anycast 2a07:a8c0:: address on IPV6 from South Africa. Anyone else with the problem?

Custom iPhone device name not respected by NextDNS app

Setting a custom iPhone name in the settings is not used by the Nextdns app in the logs and it appears as the default name.

NextDNS not working with JamfNow

Hi, I posted this in the community, but did not get any replies. Would truly appreciate if you can help me fix the problem (I have already invested more than 10 hours and the Jamf support team…

High latency anycast server with ISP Viettel (Jun 23, 2025)

Hi, It seems like the anycast server routing is having issues, both servers are routing to Germany while I am in Vietnam. Diag: https://nextdns.io/diag/9ea42260-4fe4-11f0-a37e-85c4a85ae6a2 Please…

DoH response results are different between ipv4 and ipv6

Hello, my name is ikutakanpani I recently discovered that some Google pages were inaccessible, and while investigating, I found a strange DNS response. In my environment,…

Not working behind a NAT Router

Hi, I have an AVM (Fritz) LTE Router. I am connected to this router via WLAN. My router shows a different IP address as my Browser of my mobile phone. The NextDNS setup pages does me no to allow to…

Private service can't be accessed

Not receiving password reset email

DNS CHALLENEGE

Dear Support, Kindly help resolve this ASAP. Payments were made yesterday for the 1-month plan after the package for 300,000 requests. Up until now it have been working well.…

No connection with private nextdns enabled

Hello NextDNS Support, I am experiencing an issue with my Private DNS configuration on Android This setup was working perfectly until recently, but now my phone cannot connect to the DNS server.…

Pro yearly plan charge failed.

I purchased Next DNS Pro yearly subscription on 28th March 2023. I'm receiving this mail since then, although I've charged. I unable to find any support email of Next DNS. Can I get support here?

Certificate expiration?

When trying to access a page that is blocked, with the 'Block Page' enabled, it says that the certificate has expired even though the Root CA certificate when searched on my Windows machine says that…

• Fixed

Constant Google CAPTCHA Verifications with NextDNS

Hi, I’m using NextDNS and keep getting Google CAPTCHA verifications. Here’s what I’ve already done: I whitelisted all the required domains like *.google.com, *.gstatic.com, *.googleapis.…

Secondary DNS is not working

I use both ips on my router. % dig @45.90.28.80 ; <<>> DiG 9.10.6 <<>> @45.90.28.80 ; (1 server found) ;; global options: +cmd ;; Got answer: ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 7025 ;…

NextDNS uses the wrong syntax filter lists

An ABP-style syntax list will have... || legitdomain.com^specifics legitdomain##cosmetics And the domain will be allowed, with some modifications. However,…

Unable to duplicate one specific profile

I am a paid customer. Getting an error when I try to duplicate one specific profile. settings.duplicate.form.name.errors.tld Other profiles are being duplicated ok.…

Issue Deleting Profiles

I am having an issue deleting profiles. After pressing delete in my.nextdns the delete button just keeps spinning and the profile does not delete.

Bad gambling filter

Hi I'm using AdguardHome on my house network with Hagezi Gambling blocklist filter. At home this filter block all gambling sites. But using NextDNS profile on mobile network with gambling filter I…

Wrong highlighting of domain name

I often access the domain mafreebox.freebox.fr which is the configuration page for my internet box. But unlike other domains, where only the root domain is highlighted (e.g. unsplash.com for images.…