Bug Reports Category

Secondary linked ip is not working

Hi I use linked ip on my router without encrypted dns possibility. First ip with ".28' is working fine, but ".30" is not. Can you fix this? My router is located in Buenos Aires, Argentina. Best.

Archive is

Hello. I noticed one strange feature. If you select the direction of DNS requests Australia, then the archive.is site does not open. If you change this country to New Zealand, then the site will work.…

Reset password email not received

Hi I'm not able to reset my password as I'm not getting an email to my account. I'm a paying customer and am a big fan of NextDNS but hoping to get some assistance here. Thank you

Users from India can't pay for your service for past 3 years

For the past 3 years several users from India have been telling you that we cannot make payment for the subscription because the the requisite step needed to support Indian customers in Stripe hasn't…

Home page link status

When querying the connection status on the home page, an error continues and the connected status cannot be displayed.

Can’t reach admin panel

Sometimes I get this message “Invalid call to runtime.sendMessage(). Tab not found.” Today I added something to the allowlist and afterwards I couldn’t use the admin panel anymore.

Too slow

the nextdns super slow even when dont have anything too big ping how to optimze it to maximum

Issue with adding a .top domain to NextDNS

Hello NextDNS Support Team, I am currently experiencing an issue while attempting to add a .top domain to my NextDNS configuration. When I input the domain name and click "Add",…

This device is not using NextDNS

Hi, I'm getting an error stating "This device is not using NextDNS. This device is currently using ”Datacamp Limited” as DNS resolver." I do not have any vpns connected. I am using Windows 11.…

Wrong Setup Information For Brave HTTP, See the . At the end? That breaks it.

Unable to resolve handshake domain

I have enabled the web3 option but cannot resolve handshake domains (e.g. http://namebase/ ) However, I can resolve ENS domains like vitalik.eth

3 of the IPv6 servers fail on Ethernet only

Hello, as can be seen in this image, the IPv6 versions of vultr-fra, zepto-fra and vultr-lon fail. This is paired with constant, insanely slow resolution times.…

www.igg-games.com

www.igg-games.com is blocked as Porn the site is not porn site.

help scam

I received a charge from next dns but I didn't do anything I think it's a phishing attempt

How can I get a local fix on DOT NextDNS server?

Advise please as I'm based in Melbourne Australia where we have 4 NextDNS PoP servers My NBN FttP Fritz!Box 4060 consistently gets two IPv4 server IPs based in Adelaide when called DoT:…

I cannot log into https://my.nextdns.io/login because I am not receiving a 2fa code.

Please help.

Subscribtion Error (money paid, but no subscribtion)

I'm using for many years NextDNS free version. In 2022 i bought for 2 months and then after i had started to use free version again. Normally free version is enough for me,…

website www.jumia.dz inaccessible

The website www.jumia.dz is inaccessible and returns the error Error 1000: DNS points to prohibited IP but the NextDNS logs do not list this site as blocked.…

Android - NextDNS + Microsoft Intune work profile doesn't work

Hi, I have a work profile that requires to enable intune for the work profile. As part of it, it requires Microsoft Defender with VPN enabled. When nextdns is enabled,…

Lots of interruptions throughout the day.

I’m experiencing severe interruptions throughout the day: while browsing the web, DNS lookups frequently fail and I see a “No Internet Connection” warning.…

Slow DNS resolution on pfsense

I'm using the default config on pfsense shown below: server: forward-zone: name: "." forward-tls-upstream: yes forward-addr: 45.90.28.0#2d52c4.dns.nextdns.io forward-addr: 2a07:a8c0::#2d52c4.dns.…

Intermittent slow network, possible due to ipv6

I see an intermittently slow network, possibly due to ipv6. plz see diagnocis: https://nextdns.io/diag/9f8f87f0-192a-11f0-bc5f-f727094ae8f7

NextDNS over IPv6 is very slow and times out continuously

Posted this as comments in existing bug reports, but got a response that this issue warrants a separate report. dig/nslookup using either the primary or secondary give timeouts: $ nslookup google.…

Intermittent slow internet, possibly due to ipv6?

Plz see: https://nextdns.io/diag/9f8f87f0-192a-11f0-bc5f-f727094ae8f7

Mikrotik and continuous DoH log errors

I have been seeing log errors in my Mikrotik router for a while. I use NextDNS paid version, installed following official instructions. Saw several reports of same issue,…