Bug Reports Category

NextDns Apple Configuration profile issue on iOS 17

I have excluded my home network in the configuration yet dns queries are being routed through my home WiFi. This was not the case prior to iOS 17 update.…

Crippled download speeds using NextDNS

I made a thread here: https://www.reddit.com/r/nextdns/comments/16k91wo/extremely_slow_download_speed_on_ps5_and_xbox/ and was advised to make a bug report here.…

Frequent Outages - pfsense

Using pfsense with the premade config by nextDNS. I've started getting frequent outages in DNS resolution the past few weeks, usually every couple of hours lasting 10-15 min at a time.…

iOS visual voicemail malfunction

Hi, I’m posting here hoping someone will be able to help me. I encounter a strange behavior with visual voicemail on my iPhone. I’m using an iPhone 12 Pro Max on the latest iOS version (14.5.…

After upgrading to tvOS17 NextDNS doesn't work

After upgrading to tvOS17 from tvOS1 16.6.1, NextDNS no longer works. NextDNS shows as a VPN connection that's "Inactive". Not sure if this is a NextDNS issue or an Apple issue.

High Latency to gsl-akl / Routing to AU instead of NZ

Hi team I recently signed up and have been loving the service, however it appears that gsl-akl (Auckland, New Zealand) is showing some extremely high latency so therefore DNS falls over to gsl-syd or…

Configuring nextdns on router

On my Isp router settings there's a DNS section that contains Domain name, Host name and IP address, I've entered my DoT settings under Domain name and Host name.…

Google Add Services certificate blocking websites

Getting this message all of a sudden when accessing ECommerce sites from chrome on an iOS16 iPhone 13

Great, www.googleadservices.com is not blocked anymore

Hi - since yesterday on my wifes iPhone, she is constantly getting the message in the title (screenshot attached). We've cleared her DNS on the phone, and it starts working fine and then eventually…

sometime nextdns timeout

https://nextdns.io/diag/403279d0-55b7-11ee-8909-5b5957dc5ea5 [09.17 21:03:38] settings-win.data.microsoft.com - request timeout : server=6ef4be.dns.nextdns.io [09.18 02:18:57] af.opera.…

Facebook parental control block doesn't work

I have Facebook block turned on for the Website parental control. It doesn't block it though. I've had to manually add the following to the denylist to prevent access to it, and even then,…

Can't sign in coinbase account

NextDNS api is working on Express backend but not on React frontend.

I'm calling NextDNS api from Postman and Express and they are working good. But the same code from React frontend got error "authRequired". I correctly set x-api-key to header.…

Croxyproxy

Hi, There are a lot of croxyproxy instances which are based at IP addresses without domain names. These show up easily and frequently on Google and are unblocked by the NextDNS ‘bypass methods’…

Can not access my.nextdns.io from Vietnam (ISP Viettel)

I see the message in the issue report has been fixed. But currently, the management page my.nextdns.io is not accessible in Vietnam. It is not clear whether the problem is caused by Viettel or the…

Anexian-han down again????

I did paid for premium service, so I'm happy with what Nextrdns bring to. But I can't accept dns server was down like every month like this. And non of staff are reply to bug tickets from Viet Nam.…

HBO changed domains so site controls stop working

HBO Max is now 'Max' under the max.com domains so none of the parental controls / restrictions work anymore. Since I use them for recreation time, I'd submitting this bug to get that fixed.…

Latency/Delays and European Content

Hello, I've been having trouble recently with latency and some sites loading the European version of their site. I ran a ping and I suspect NextDNS is the source of my issues.…

weather.com videos not working and PlutoTV not streaming in Windows

I also had the Something Went Wrong screen when I had PeacockTV in Windows, while the PeacockTV app on my tablet worked fine. I thought the issue was with Peacock.…

Need help to diagnose/troubleshoot issues with NextDNS

Hello, I am using the Pro variant of NextDNS, since recently I get delays on my network, and sites not opening like docs.ansible.com, it opens after a long time.…

NextDNS stopped blocking completely!

I just noticed NextDNS has stopped working on ALL of my devices, even though I’m on the annual paid plan. The logs show no activity since about 12 hours ago. How can I get support for this issue?

Missing step in Windows/Chrome setup

If NextDNS is enabled in Windows Settings in Google Chrome won't work. You have to disable Chrome ASync DNS in order to use Windows NextDNS Setting. If you don't disable this flag NextDNS…

Anonymous ECS with ISP Viettel causes high ping with Google service

Hi, Previously, I had an error that anonymous ECS was sending the wrong IP address with ISP Akamai, not ISP Viettel. And now, they have come to error, the IP addresses Google servers return are all…

Paid for NextDNS Pro but still using the free version with montly quota

Title pretty much explains everything.

For the past couple of weeks, I can't log into my bank

I have been unable to log into my bank mobile app (android and iPhone) from my home internet provider for the last 2-3 weeks. As soon as I turn off the wi-fi, everything works fine.…