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routing issue - Kazakhtecom in Kazakhstan
https://ping.nextdns.io/ hetzner-tbs 98 ms anexia-sto 99 ms (anycast2) worldstream-tbs 100 ms vultr-ams 105 ms (anycast1) vultr-tyo 127 ms (ultralow1) zepto-tyo 170 ms (ultralow2) anexia-del 182 ms…
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2a07:a8c0:: unreachable
Hi, Since January 29, ipv6 DNS server 2a07:a8c0:: and 2a07:a8c1:: are not reachable from my location. Setting primary and secondary ipv6 DNS to 2a07:a8c0:: and 2a07:a8c1:: has failed since January 29,…
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NextDNS Subscription: Indian Credit Card payments are not getting charged
I really enjoy using NextDNS and I'm all set to upgrade to the premium plan to show my support. However, when I try to enter my Indian credit card details,…
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XBOX Multi-player Call of Duty
I have constant connection issues when I try and play call of duty on XBOX. It's weird because I have NextDNS setup at the router and both playstations work just fine playing COD.…
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Users from India can't pay for your service for past 3 years
For the past 3 years several users from India have been telling you that we cannot make payment for the subscription because the the requisite step needed to support Indian customers in Stripe hasn't…
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Unexplained outage this morning
My servers were unresponsive this morning, I had to reconfigure my network to allow work to proceed. The linked servers I use are: 45.90.28.214 45.90.30.…
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Windows client: proxy service crashes when exclude domain is specified
I have installed the Windows client version 3.0.12 in an Active Directory domain member computer. To ensure that the local domain (which is not resolvable by Internet DNS servers) can be resolved on…
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Can't update my IP from dashboard, link-ip.nextdns.io timeout
Can't update my IP from dashboard. link-ip.nextdns.io timeout. C:\Users\user>nslookup link-ip.nextdns.io Server: UnKnown Address: xxxx:a8x0::61:xxxx Non-authoritative answer: Name: link-ip.nextdns.…
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Can't ping NextDNS servers
Hi! NextDNS normally works, but for the second time it seems that I can't reach your servers through my Canadian ISP (start.ca) This results in DNS failing on all of our devices,…
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facebook not blocked
When using parental controls and blocking by an "APP" I have selected facebook as being blocked, and any request that come for www.facebook.com is blocked however anything coming to www.web.facebook.…
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Change email address misspelled
I recently made a mistake when signing up for a membership - I accidentally misspelled the domain name in my email address. I'm hoping to get some help in resolving this issue.…
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Mikrotik DoH Timeout and Loss of DNS
Hello, I have a new RB5009G Mikrotik router and having a number of issues with DNS working properly. If I switch to Cloudflare DoH or Google DoH then not timeouts or dns failures.…
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No internet / slow page loads
I'm having page loading issues and DNS resolution issues. Unable to run the diag tool since it keeps warning about a virus and Chrome automatically deletes it.…
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iOS Mail App Issue
I have an AVM FritzBox 7530 AX with DNS over TLS (DoT) and DNS v4 servers. On iOS devices connected to the WiFi network and the iOS Mail application, they can’t download new messages.…
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Private Relay on macOS 15 Sequoia
I'm on macOS 15 Sequoia, M1 iMac. On macOS 14, prior to upgrade, everything was working fine with Private relay enabled. Now, when I activate the nextDNS app: the status on my.nextdns.…
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Timeouts and bad performance on NextDNS with IPv6
Hello, I find myself getting more and more timeouts lately, the frequency increasing every day. When I don't get a timeout, it does still take ages for anything to happen.…
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Ping/Latency issue. Request to route to nearer DNS server.
Hi, May I request to change my DNS host/route to Manila, PH instead of HK - I requested this before because there was no servers in the Philippines at that time but when I checked ping.nextdns.…
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NextDNS stopped working on my iOS device (iOS 15.6.1)
Hi all, My iOS device has recently stopped querying NextDNS (as reported on the my.nextdns.io dashboard). This occurs over cellular (LTE) as well as on my school WiFi.…
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unable to connect to nexdnds dns from iphone with mobile network
despite the nextdns vpn profile installed and selected, when on mobile network I consistently have the message "this device currently uses name of mobile network as DNS resolver".…
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Unable to download any logs bigger than 2GB
Hello, when I try to download logs that are larger than 2GB's the download fails. This happens across all multiple browsers and from different stable Internet connections?…
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All domains owned by upd.edu.ph are not resolving properly
I just encountered issues resolving the domain of my university website. This seems to affect only NextDNS since I was able to resolve the issue by switching to another DNS service (quad9 in this…
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Anycast redirects to higher latency server then it should
Hey, While troubleshooting my internet problems I noticed that I get routed to an OSL Servers even though I am in Germany. When running the diag tool, I saw that Berlin or Frankfurt would be half the…
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MacOS Profile ignores NextDNS in public WiFi, while iOS doesn't - why?
Hi everyone, I've noticed an inconsistency with NextDNS profiles between my iOS and MacOS devices that should be addressed. The Issue: I'm using (almost) identical mobileconfig profiles on both my…
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Anonymized EDNS Client Subnet is across the country from my IP
I tried enabling Anonymized EDNS Client Subnet, but it seems the subnet being used is across the country, which means any domains using ECS experience higher latency. ; <<>> DiG 9.18.…
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