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Change email address misspelled
I recently made a mistake when signing up for a membership - I accidentally misspelled the domain name in my email address. I'm hoping to get some help in resolving this issue.…
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Mikrotik DoH Timeout and Loss of DNS
Hello, I have a new RB5009G Mikrotik router and having a number of issues with DNS working properly. If I switch to Cloudflare DoH or Google DoH then not timeouts or dns failures.…
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No internet / slow page loads
I'm having page loading issues and DNS resolution issues. Unable to run the diag tool since it keeps warning about a virus and Chrome automatically deletes it.…
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iOS Mail App Issue
I have an AVM FritzBox 7530 AX with DNS over TLS (DoT) and DNS v4 servers. On iOS devices connected to the WiFi network and the iOS Mail application, they can’t download new messages.…
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Private Relay on macOS 15 Sequoia
I'm on macOS 15 Sequoia, M1 iMac. On macOS 14, prior to upgrade, everything was working fine with Private relay enabled. Now, when I activate the nextDNS app: the status on my.nextdns.…
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Timeouts and bad performance on NextDNS with IPv6
Hello, I find myself getting more and more timeouts lately, the frequency increasing every day. When I don't get a timeout, it does still take ages for anything to happen.…
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Ping/Latency issue. Request to route to nearer DNS server.
Hi, May I request to change my DNS host/route to Manila, PH instead of HK - I requested this before because there was no servers in the Philippines at that time but when I checked ping.nextdns.…
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NextDNS stopped working on my iOS device (iOS 15.6.1)
Hi all, My iOS device has recently stopped querying NextDNS (as reported on the my.nextdns.io dashboard). This occurs over cellular (LTE) as well as on my school WiFi.…
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unable to connect to nexdnds dns from iphone with mobile network
despite the nextdns vpn profile installed and selected, when on mobile network I consistently have the message "this device currently uses name of mobile network as DNS resolver".…
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Unable to download any logs bigger than 2GB
Hello, when I try to download logs that are larger than 2GB's the download fails. This happens across all multiple browsers and from different stable Internet connections?…
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All domains owned by upd.edu.ph are not resolving properly
I just encountered issues resolving the domain of my university website. This seems to affect only NextDNS since I was able to resolve the issue by switching to another DNS service (quad9 in this…
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Anycast redirects to higher latency server then it should
Hey, While troubleshooting my internet problems I noticed that I get routed to an OSL Servers even though I am in Germany. When running the diag tool, I saw that Berlin or Frankfurt would be half the…
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MacOS Profile ignores NextDNS in public WiFi, while iOS doesn't - why?
Hi everyone, I've noticed an inconsistency with NextDNS profiles between my iOS and MacOS devices that should be addressed. The Issue: I'm using (almost) identical mobileconfig profiles on both my…
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Anonymized EDNS Client Subnet is across the country from my IP
I tried enabling Anonymized EDNS Client Subnet, but it seems the subnet being used is across the country, which means any domains using ECS experience higher latency. ; <<>> DiG 9.18.…
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Latency Issues (PH)
Can you please switch our primary server to MNL's lightnode server. Premiumdp servers never really worked for us before. Latency is very noticeable in the screenshot I attached. Diag: https://nextdns.…
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High latency with anycast server
https://nextdns.io/diag/f1070d40-d6c4-11ef-8675-377e21e8b395
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Updating Existing Install (.deb) always changes bogus-priv value to true
I have an internal network with two sets of DNS servers; A set of authoritative DNS servers which serve up an internal domain as well as PTR records for the .…
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Resolves ok using IP but not through VPN
domain is simplecargosystems.com ➜ ~ dig simplecargosystems.com ; <<>> DiG 9.10.6 <<>> simplecargosystems.com ;; global options: +cmd ;; Got answer: ;; ->>HEADER<<- opcode: QUERY, status: SERVFAIL,…
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Ace Hardware site is broken
The link below from Ace Hardware never loads the part of the page where you add the product to your cart. I cannot figure out which DNS entry is blocking this. https://www.acehardware.…
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Perth IPV6 routing issue
The Perth IPV6 ultralow 2 is being sent to Singapore and not to gsl-Per. Its last on the list. https://nextdns.io/diag/f64e5c00-d3d5-11ef-a913-b96fc7404bd7 anexia-per 6 ms (anycast2,…
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500 error when using API
Hello, I was wondering if there is a service issue going on or if there was a missed setting when trying to duplicate an existing profile it fails to post.…
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Website failing to load
The website https://gamesack.net fails to load when using NextDNS. Turning off the service causes the website to load properly which means it's an issue with the service.…
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No connectivity when NextDNS is set as Tailscale DNS
Hello, For the past hours, I've had a complete loss of connectivity when connected to Tailscale with NextDNS set as Global Nameserver + "Override local DNS" option.…
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