Bug Reports Category

Lag

Hi, Have you made any major changes within the last couple of days? I've noticed a significant lag when interacting with websites. It's difficult to describe, but the experience is much less fluid.…

High Ping

Can you please help with the high ping? Usually it’s <5 ms!

Why i can't upload my blocklist?

have a list of IP addresses that I would prefer not to see

Cant log in to my account as I cant access my gmail account anymore?

Hi all, i have a subscription and an account i cant get into because i forgot my password and when requesting a new password I found out I cant access my gmail account anymore and google cant help…

nvidia.com returns 0.0.0.0

Hi. Not first time I got this kinda of problem. I would like to understand why this happens. Something tells me that this happens because of upstream DNS access,…

Network Error

Hi, I'm getting the following error when opening the Analytics → Domains page: Network Error GET /profiles/111767/analytics/domains I've already tried: Refreshing the page Logging out and back in…

• Solved

Error in config page

All profiles, and all type of configs.

Cannot access logs

The logs view is inaccessible

Can I get rerouted to nearer and lower ping DNS server?

I'm currently getting routed to zepto-sin and zepto-tpe which I have 30 and 70ms respectively to. There are nearer servers such as mnl with 3ms as shown in this debug log: https://nextdns.…

Bad wrong link.What if I can't connect to the private DNS of my mobile phone?Just-paid annual subscription.Someone can help.mum

Bad wrong link.What if I can't connect to the private DNS of my mobile phone?Just-paid annual subscription.Someone can help.mum

Denylist Maximum

I have a very large denylist and I have noticed that many of the domains added to it are not being blocked. From what I can tell, the denylist will let you add as many domains as you want,…

Routing Optimization Request: High Latency in Azerbaijan (78-82ms) compared to competitors

Hello NextDNS Team, I am writing to request a routing optimization for users connecting from Azerbaijan. Currently, NextDNS latency hovers around 78-82ms,…

Routing Optimization Request

Please adjust the routing for Bangkok. Bangkok has two active ultralow nodes, yet keeps routing to anycast in Singapore when linked by IPv6 and Taipei when linked by IPv4.

Network Error PATCH https://ipv4.api.nextdns.io/profiles/622132/setup/linkedlp

I am getting this error when adding Dynamic DNS (DDNS)

Planet Zoo Newsfeed not a porn

newsfeed.planetzoogame.com is suddenly a porn domain? It's the domain for Frontier Planet Zoo game. I had to whitelist it so it won't be blocked in the game since I had porn filter enabled.…

Issue with NextDNS endpoint 45.90.28.32 returning unreachable Akamai IPs

Possible issue with NextDNS Akamai routing / resolver selection causing unreachable websites I am using NextDNS via DNS-over-TLS on an ASUS router running Merlin firmware.…

Log displaying device UUID not host name

I am running Firewalla Gold SE NextDNS CLI 1.47.3 report-client-info=true Firewalla correctly resolves the host as Lucy-iphone-adult NextDNS displays the client as…

Device identifier suddenly causes timeouts

My setup: Asus router AX86U with merlin (latest): DNS-over-TLS Server List: 45.90.28.32 abcdef.dns.nextdns.io (with abcdef my personal code) 45.90.30.32 abcdef.dns.nextdns.…

Bogus results using SDNS Encrypted DNS

If I use the SDNS:// and it works just fine but some domain names resolve the the wrong IP. If I use the non SDNS server, it gives the right results. Its like the SDNS server is trying to redirect to…

Search Results and Google Images Are Not Properly Filtered Despite SafeSearch and Category Blocking

Hello NextDNS team, I would like to report an issue that I believe needs urgent attention. I have both the P***ography and G***bling categories blocked in my Parental Control settings.…

Add an option to clear Linked IP

I would like to request a small usability improvement. Please add an option to clear/remove the Linked IP from the Setup page. Sometimes a Linked IP is no longer needed,…

Linked IP showing up random IPs

Linked IP in my NextDNS account keeps updates to random IP address. How could I fix this problem? I have no DDNS configured. Is there a way to reset https://link-ip.nextdns.io URL?

Connecting to wrong country

I live in Türkiye but connecting to Sofia Bulgaria instead of İstanbul. Results of https://ping.nextdns.io edgeuno-ist 32 ms (ultralow1) zepto-ist 33 ms (ultralow2) anexia-sof 42 ms (anycast2)…

Network error

Im getting an network error when I enter my.nextdns.io. I update the site and it works successfull. Though it happens everytime I visit the site. It happens only when Im using Chrome, not Safari.

False positive: www.snsbank.nl

AI threat detection is blocking www.snsbank.nl which is a legitimate bank in the Netherlands. This caused problems here for the non technical people. Issue has started last Saturday.