Bug Reports Category

Frequent lookup errors, queries returning “name not found”

I’ve had a bunch of domain queries failing sporadically, making my devices think the domain doesn’t exist. At first it was some .co.il domains so I thought it was less frequently accessed domains,…

Looks right but isn't

DNS is configured on the router but traffic isn't being filtered. https://test.nextdns.io/ shows status "OK" Asus RT-AX88U Router points to DNS Servers 45.90.28.165 and 45.90.30.…

Blocked porn but our devices are still able to access pornhub. Pls fix

Missing Statistics for Unidentified Devices

Dear NextDNS Support, I’ve noticed an issue with the statistics for Unidentified devices on my NextDNS dashboard. Up until March 13, the data was showing correctly, but from March 13 onward,…

Cannot uninstall CLI client

I get this when I try to uninstall it. I first stopped and deactivated the client, then tried to uninstall: INFO: Uninstalling NextDNS... Reading package lists... Done Building dependency tree...…

High Latency Singapore ( Since 25-03-25 )

Hi All, Since yesterday it seems that the internal connection is not normal, because I often reach at a timeout for opening a website , after a traceroute, I can see that something is happening,…

website www.jumia.dz inaccessible

The website www.jumia.dz is inaccessible and returns the error Error 1000: DNS points to prohibited IP but the NextDNS logs do not list this site as blocked.…

Subscribtion Error (money paid, but no subscribtion)

I'm using for many years NextDNS free version. In 2022 i bought for 2 months and then after i had started to use free version again. Normally free version is enough for me,…

Routing issue on dns01.nextdns.io?

Hi there! i noticed a difference in routing of dns01.nextdns.io compared to dns02.nextdns.io. Usually dns01 should end in FRA as same as dns02, because i am near to it,…

Unable to resolve handshake domain

I have enabled the web3 option but cannot resolve handshake domains (e.g. http://namebase/ ) However, I can resolve ENS domains like vitalik.eth

Configuration Profile clashes with web development software Laravel Herd

Laravel Herd uses DNSMasq. When I have the NextDNS Configuration profile installed DNSMasq does not work.

Payment Fails

Unable to pay and subscribe for the PRO plan. Can Next DNS look into the flaw in their automatic payment processing for indian consumers?

NextDNS is causing the Kayo app to freeze, lock up and crash

I'm running NextDNS on my Amazon TV Firestick 4K Max which includes the default built-in 'NextDNS Ads & Trackers Blocklist'. I'm also blocking a few choice domains as well – *.ark.tubi.video, *.…

False Positive: archive.today & its other domains

Yes, I have seen the other posts regarding this... https://help.nextdns.io/search?v=p&q=archive https://news.ycombinator.com/item?id=36578250 ALL NextDNS Security features disabled do not fix it.…

Anycast for IPv4 and IPv6 not a same

Hi I live in Buenos Aires, Argentina. When use only IPv4 with my internet provider (Movistar with fiber) on my home, anycast is Brazil for 1 and 2. When use IPv6,…

"Goodbye Ads" and "StevenBlack" block Google RCS and Youtube Search History.

I have finally discovered the source of my issue and it is embarrassing. The "Goodbye Ads" blocklist in NextDNS was the culprit. it was blocking these important domains,…

EDNS - ECS problem

Hi everyone, I’ve been having an issue with NextDNS's "Anonymized EDNS Client Subnet" feature. When it’s enabled, my subnet ip advertised is from São Paulo, even though I’m located in Brasília.…

NextDNS slow and non-responsive

Def seeing issues today. Is there a general status page somewhere so we can keep an eye on these things?

iOS mail notifications delayed

My iOS mail notifications are delayed, and I often have to open the mail app to retrieve new mails. Disabling the dns profile on my phone (iPhone 14, iOS 18.3.2) fixes the issue

Setting Up to Replace HTTPS on Windows 11 Issue

I tried to use the instructions on editing the DNS settings in Windows 11 with the Preferred DNS and Alternative DNS information the instructions provided,…

at Mikrotik router received a messages: DoH server connection error: while finished - Connection reset by peer

at Mikrotik router received a messages: DoH server connection error: while finished - Connection reset by peer

Issue with adding a .top domain to NextDNS

Hello NextDNS Support Team, I am currently experiencing an issue while attempting to add a .top domain to my NextDNS configuration. When I input the domain name and click "Add",…

Primary DNS Server Not Reachable.

Hi Team, My Primary DNS Server is not reachable. https://nextdns.io/diag/b8daa700-041f-11f0-97ab-f97b7a53f90d

Web pages fail to load with Next DNS

I’ve been experiencing issues with NextDNS configured on router where web pages fail to load, but switching to other DNS services resolves the problem.

[Android] Couldn't connect to Private DNS server

My Android phone cannot connect to the private DNS server set to the NextDNS server, so it cannot connect to the internet either. When I disable private DNS or set another DNS provider,…