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Unable to cancel subscription of lost account
I lost access to my account(lost email access and password). I DM'd NextDNS staff on here, I also emailed sales@nextdns.io and billing@nextdns.io. It was been like 2 weeks and they have not responded.…
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Time Zone
What's The System Timezone becasue the Recreation Time doesn't work in my current timezone
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Blocking access to bunch of websites including this site
started today nextdns blocked access to all banck apps, twitters and even this site 😑
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Connecting to wrong country
I live in Türkiye but connecting to Sofia Bulgaria instead of İstanbul. Results of https://ping.nextdns.io edgeuno-ist 32 ms (ultralow1) zepto-ist 33 ms (ultralow2) anexia-sof 42 ms (anycast2)…
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Traffic mostly routed to the US from EU
After some digging, I finally found the reason why I keep having streaming lags and slow site load times. It turns out a huge chunk of my traffic is going to US servers,…
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2FA is automatically bypassed after resetting password
My account have 2FA on. So usually, I log in, enter the 2FA code from an authenticator app as required. But I just discovered that if I don't want to enter it, I could:…
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How to install and trust NextDNS Root CA
Windows Open https://nextdns.io/ca to download the NextDNS.cer file. Open the NextDNS.cer file (the Certificate window will open). Click on Install Certificate.…
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Automatic DNS Latency Benchmark & Best Endpoint Recommendation
Hello NextDNS Team, I have an idea that could improve the user experience for many users. Currently, some ISPs perform much better with one NextDNS anycast subnet than another.…
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Add MacBook Neo to "Macbook" list on Apple Configuration Generator
The Apple mobileconfig generator at https://apple.nextdns.io does not have an option for "MacBook Neo" when you select the Macbook option for identifying your device.…
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What is a profile for?
I'm using DoH on Firefox. I understand that choosing NextDNS on the provider list enables DoH without a profile. I just wanted to understand: what is a profile for?…
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How to get help or report issues?
To better address some issues and avoid clutter, we route certain types of issues to different places. If your issue falls into any of the categories listed below, please follow the instructions.…
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Time Based Restriction for Music Category?
Greetings, It is very nice to do time-based restrictions for child accounts relating to blocking games, videos, and other non-sense during certain hours like during school.…
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I need assistance.
Hello everyone! Could you please help me figure out how to create a long ID like the one in the image below? How did they manage to create such a long ID? 😉
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Lag
Hi, Have you made any major changes within the last couple of days? I've noticed a significant lag when interacting with websites. It's difficult to describe, but the experience is much less fluid.…
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High Ping
Can you please help with the high ping? Usually it’s <5 ms!
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Community Routing Reports
Hello NextDNS Team, I have an idea that could help identify routing issues more quickly. A Community Routing Reports feature would allow users to anonymously submit routing diagnostics directly from…
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Why i can't upload my blocklist?
have a list of IP addresses that I would prefer not to see
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Cant log in to my account as I cant access my gmail account anymore?
Hi all, i have a subscription and an account i cant get into because i forgot my password and when requesting a new password I found out I cant access my gmail account anymore and google cant help…
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nvidia.com returns 0.0.0.0
Hi. Not first time I got this kinda of problem. I would like to understand why this happens. Something tells me that this happens because of upstream DNS access,…
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How to apply a Denylist across all profiles?
1 - Why is the Denylist per profile only? 2 - Is there a simple/systemic way to sync a Denylist across all/multiple profiles? 3 - A “heads-up” note or message on the Denylist page re the above would…
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Error in config page
All profiles, and all type of configs.
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Cannot access logs
The logs view is inaccessible
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Combine recreation time and custom blocks?
Is it possible to combine the recreation time feature, but with custom sites to block? I can block the web-based game my kids are playing with the denylist, but under parental controls,…
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Microsoft Sentinel Integration
I built a Microsoft Sentinel integration using a Codeless Connector Framework (CCF) connector, so there is no need for extra infrastructure such as a Function App or Logic App.…