Bug Reports Category

play.pl is a mobile carrier not a gaming platform

It is an mobile operator in Poland, not a gaming platform.

Android: DNS-over-TLS/QUIC stops working when switching from wifi to mobile network

I've been using NextDNS for quite some time and all has been working as intended, but recently I started experiencing the issue that everytime I: Switch from wifi -> mobile network results in the…

High ping in Belarus

Hi, I have a big ping in Belarus(Beltelecom). Anexia Looking Glass(Router: Warsaw) shows me 8-10ms instead of 70ms(30 for zepto) from NextDNS. And it shows the same ping to Frankfurt,…

Why is https://gtchat.ai/chat blocked when using the NextDNS service, even though the gtchat.ai domain is whitelisted I’m allowed domain .

Why is https://gtchat.ai/chat blocked when using the NextDNS service, even though the gtchat.ai domain is whitelisted?

Payment Fails

Unable to pay and subscribe for the PRO plan. Can Next DNS look into the flaw in their automatic payment processing for indian consumers?

Blocked domain still accessible. URL in "blocked" matches "logs"

I'm trying to block a site, and somehow blocking their URL doesn't do the trick. I can see the site getting through in my logs tab, and can see that it exactly matches the domain I have in my blocked…

Blocked porn but our devices are still able to access pornhub. Pls fix

Web interface issue: Only blank Entries on "logs" tab.

Hello, I have one profile (named "mobile") in my nextdns-Account where all entries on the "Logs" tab are shown as gray blank rectangles. ( looking at the html source they consist of " " characters…

Not working at midnight

Hello. Where I live , timezone gmt -3, on midnight, mostly at beween 23:30 to 00:30 (gmt correction 20:30 to 21:30) service becomes unusable. Sometimes (mostly) resolution is extremely slow,…

I can't login to my.nextdns.io portal anymore

Hi Team, I'm constantly receive below error while trying to login with my account at my.nextdns.io/login Invalid email/password combination. I've created my account password using password manager.…

Windows client: proxy service crashes when exclude domain is specified

I have installed the Windows client version 3.0.12 in an Active Directory domain member computer. To ensure that the local domain (which is not resolvable by Internet DNS servers) can be resolved on…

Frequent lookup errors, queries returning “name not found”

I’ve had a bunch of domain queries failing sporadically, making my devices think the domain doesn’t exist. At first it was some .co.il domains so I thought it was less frequently accessed domains,…

Missing Statistics for Unidentified Devices

Dear NextDNS Support, I’ve noticed an issue with the statistics for Unidentified devices on my NextDNS dashboard. Up until March 13, the data was showing correctly, but from March 13 onward,…

High Latency Singapore ( Since 25-03-25 )

Hi All, Since yesterday it seems that the internal connection is not normal, because I often reach at a timeout for opening a website , after a traceroute, I can see that something is happening,…

Routing issue on dns01.nextdns.io?

Hi there! i noticed a difference in routing of dns01.nextdns.io compared to dns02.nextdns.io. Usually dns01 should end in FRA as same as dns02, because i am near to it,…

Configuration Profile clashes with web development software Laravel Herd

Laravel Herd uses DNSMasq. When I have the NextDNS Configuration profile installed DNSMasq does not work.

NextDNS is causing the Kayo app to freeze, lock up and crash

I'm running NextDNS on my Amazon TV Firestick 4K Max which includes the default built-in 'NextDNS Ads & Trackers Blocklist'. I'm also blocking a few choice domains as well – *.ark.tubi.video, *.…

False Positive: archive.today & its other domains

Yes, I have seen the other posts regarding this... https://help.nextdns.io/search?v=p&q=archive https://news.ycombinator.com/item?id=36578250 ALL NextDNS Security features disabled do not fix it.…

Anycast for IPv4 and IPv6 not a same

Hi I live in Buenos Aires, Argentina. When use only IPv4 with my internet provider (Movistar with fiber) on my home, anycast is Brazil for 1 and 2. When use IPv6,…

EDNS - ECS problem

Hi everyone, I’ve been having an issue with NextDNS's "Anonymized EDNS Client Subnet" feature. When it’s enabled, my subnet ip advertised is from São Paulo, even though I’m located in Brasília.…

NextDNS slow and non-responsive

Def seeing issues today. Is there a general status page somewhere so we can keep an eye on these things?

iOS mail notifications delayed

My iOS mail notifications are delayed, and I often have to open the mail app to retrieve new mails. Disabling the dns profile on my phone (iPhone 14, iOS 18.3.2) fixes the issue

Setting Up to Replace HTTPS on Windows 11 Issue

I tried to use the instructions on editing the DNS settings in Windows 11 with the Preferred DNS and Alternative DNS information the instructions provided,…

Primary DNS Server Not Reachable.

Hi Team, My Primary DNS Server is not reachable. https://nextdns.io/diag/b8daa700-041f-11f0-97ab-f97b7a53f90d

Web pages fail to load with Next DNS

I’ve been experiencing issues with NextDNS configured on router where web pages fail to load, but switching to other DNS services resolves the problem.