Bug Reports Category

Missing/incorrect ARIA labels across the NextDNS website

Hi again, I am a screen-reader user, and I would like to report some small difficulties I experience with the Next DNS website in hopes they can be resolved.…

NextDNS does not block pornhub.com

Hello, I have noticed that pornhub is not blocked by default on NextDNS. Obviousely this is a bug since ' adult content category ' is turned on. i have browed this forum and found multiple…

Subscribed via Apple - no account information?

Hi there I created a profile and paid for NextDNS I have no account information to login via the web portal, nor access API key information. I have emailed billing and sales - can anyone assist?

45.90.28.0 is not responding.

Hi This Anycast IP stopped responding a few minutes ago. Best.

Network Error

Hi, I'm getting the following error when opening the Analytics → Domains page: Network Error GET /profiles/111767/analytics/domains I've already tried: Refreshing the page Logging out and back in…

• Solved

Translation problem of "Taiwan"

In "analytics" page, "Internet traffic destination" will show the description of Taiwan as "Province of China". However, Taiwan is an independent country ("Republic of China" is another name that…

Parental Control > Recreation Time > 11:30pm to 11:59pm

Is there an option to allow Parental Control > Recreation Time > 11:30pm to 11:59pm? This seems to be missing? How can I enable that? How can I access that time block? It seems to be missing.…

Monthly Bandwidth Counter Freezing

Hey everyone, New member to the community here, so hopefully I'm doing this right! :) Has anybody else noticed their monthly bandwidth counter freezing at an arbitrary amount? Last month,…

Non-ideal routing on anycast2 (both ipv4 and ipv6)

Hi there, I have noticed that anycast2 on both ipv4 and ipv6 are currently routing through to far-away POPs rather than nearby ones - ipv4 seems to be going to America (Dulles if IAD is an airport…

NextDNS is linking the wrong ip

Ey team, I'm having a strange issue, if I use https://nordvpn.com/es/what-is-my-ip/ they give me my correct Public IP, also the page https://test.nextdns.…

After ' adult content category ' activated, pornhub.com is not blocked

NextDNS does not block pornhub.com Hello, I have noticed that pornhub is not blocked by default on NextDNS. Obviousely this is a bug since ' adult content category ' is turned on.…

Reverse PTR forwarding in NextDNS CLI

I'm a really happy NextDNS paying customer, to the point that I've adopted NextDNS into my core network stack to maximize the benefits. I’ve successfully implemented a hybrid NextDNS CLI + Unbound…

Issue with NextDNS endpoint 45.90.28.32 returning unreachable Akamai IPs

Possible issue with NextDNS Akamai routing / resolver selection causing unreachable websites I am using NextDNS via DNS-over-TLS on an ASUS router running Merlin firmware.…

Blocklist not being enforced on my PC only.

I'm experiencing an issue where domains added to my denylist and rewrite list in NextDNS are still resolving and loading normally on my PC, despite showing up in the logs.…

Urgent: Paid for Pro (Annual) but Account is still "Free" / Incorrect Invoice Dates

Hello NextDNS Support Team, I am writing to report a billing error with my recent subscription renewal. I just paid for the Pro (annual) plan today, August 14, 2026.…

DNS-over-TLS fails: TCP/853 connects but TLS handshake times out on Android 11

DNS-over-TLS does not work on my Android 11 device. My NextDNS profile hostname is f4eaae.dns.nextdns.io. When connecting to NextDNS on TCP port 853, the TCP connection succeeds,…

NextDNS high CPU usage

I use the latest stable version of NextDNS app on my Windows 10 laptop which is version (3.0.12-2-6g48bdf4) but every few days I notice that my laptop's fan start running loud & very fast indicating…

Abuse Report: Malicious DNS Profile used for MitM and Data Interception (ID: 13b27e)

Hello NextDNS Team, I am writing to report a serious violation of the Terms of Service. A user is misusing your platform by setting up a malicious DNS configuration profile (ID:…

How to resolve error 429

Hi, when I try to access the logs section in the dashboard I get this error “GET https://api.nextdns.io/accounts/@me/usage net::ERR_FAILED 429 (Too many requests)” and “GET https://api.nextdns.…

Is the current dashboard/API outage related to a cyberattack?

Hello NextDNS Team, Several users are currently reporting similar issues across the NextDNS dashboard, including: Network errors on the Analytics → Domains page Inaccessible logs Errors when opening…

ipv6 error (no such host) for ipv6.dns1.nextdns.io and ipv6.dns2.nextdns.io

I'm having trouble reaching a few endpoints. diag output log contain ipv6 error (no such host) Fetching PoP name for ultra low latency primary IPv6 (ipv6.dns1.nextdns.…

Nextdns is running but nothing is being filtered

I am on EndeavorOS used cmdline client to setup: - "nextdns status" shows running - "/etc/resolv.conf" is being managed by nextdns - logs tab shows queries But nothing is being blocked is tried…

Unable to cancel subscription of lost account

I lost access to my account(lost email access and password). I DM'd NextDNS staff on here, I also emailed sales@nextdns.io and billing@nextdns.io. It was been like 2 weeks and they have not responded.…

Blocking access to bunch of websites including this site

started today nextdns blocked access to all banck apps, twitters and even this site 😑

Connecting to wrong country

I live in Türkiye but connecting to Sofia Bulgaria instead of İstanbul. Results of https://ping.nextdns.io edgeuno-ist 32 ms (ultralow1) zepto-ist 33 ms (ultralow2) anexia-sof 42 ms (anycast2)…