Bug Reports Category

Add iPhone 15 Series

Hi, Would it be possible to add the iPhone 15 series (Plus, Pro, Pro Max) to https://apple.nextdns.io/ Thanks in advance!

Unqualified Host is Resolving Publicly

I'm not sure what else to say other than I'm pretty sure this shouldn't happen. Looking at other providers this simple unqualified host name is not receiving a return record.…

Internet provider not working in Android from different Country (Roaming)

Hello, I travelled to France using my phone provider with Roaming activated in mobile phone line and also in the Android phone options. If i use NextDNS in Android setup,…

Issues getting to the ultralow

I am in Florida, but for the last 2 weeks it has been throwing me to locations with high ping rate. Thanks Here's the Diag info: https://nextdns.io/diag/f17dfeb0-59ab-11ee-8b63-6facde18f2bf

UDM (3.1.16) Received signal: broken pipe

Hi, I noticed the following error log Sep 23 00:44:40 Skynet nextdns[10172]: Received signal: broken pipe (ignored) Sep 23 02:42:52 Skynet nextdns[10172]: Connected 45.142.247.…

NextDNS prevents Apple Watch Cellular activation via Verizon in Watch app

Just want to put this here to save someone else! When activating Apple Watch Cellular in the Watch app, a Verizon sheet will slide up to the Verizon website with a password prompt.…

ChatGPT not loading

Confirmed it does work on the mobile app but not on any browser. Also confirmed that switching to Google DNS as a test loads it right up. Adding it as an allowed site also doesn't do anything to fix…

Crippled download speeds using NextDNS

I made a thread here: https://www.reddit.com/r/nextdns/comments/16k91wo/extremely_slow_download_speed_on_ps5_and_xbox/ and was advised to make a bug report here.…

Frequent Outages - pfsense

Using pfsense with the premade config by nextDNS. I've started getting frequent outages in DNS resolution the past few weeks, usually every couple of hours lasting 10-15 min at a time.…

After upgrading to tvOS17 NextDNS doesn't work

After upgrading to tvOS17 from tvOS1 16.6.1, NextDNS no longer works. NextDNS shows as a VPN connection that's "Inactive". Not sure if this is a NextDNS issue or an Apple issue.

Configuring nextdns on router

On my Isp router settings there's a DNS section that contains Domain name, Host name and IP address, I've entered my DoT settings under Domain name and Host name.…

Google Add Services certificate blocking websites

Getting this message all of a sudden when accessing ECommerce sites from chrome on an iOS16 iPhone 13

Great, www.googleadservices.com is not blocked anymore

Hi - since yesterday on my wifes iPhone, she is constantly getting the message in the title (screenshot attached). We've cleared her DNS on the phone, and it starts working fine and then eventually…

sometime nextdns timeout

https://nextdns.io/diag/403279d0-55b7-11ee-8909-5b5957dc5ea5 [09.17 21:03:38] settings-win.data.microsoft.com - request timeout : server=6ef4be.dns.nextdns.io [09.18 02:18:57] af.opera.…

Can't sign in coinbase account

NextDNS api is working on Express backend but not on React frontend.

I'm calling NextDNS api from Postman and Express and they are working good. But the same code from React frontend got error "authRequired". I correctly set x-api-key to header.…

Can not access my.nextdns.io from Vietnam (ISP Viettel)

I see the message in the issue report has been fixed. But currently, the management page my.nextdns.io is not accessible in Vietnam. It is not clear whether the problem is caused by Viettel or the…

Anexian-han down again????

I did paid for premium service, so I'm happy with what Nextrdns bring to. But I can't accept dns server was down like every month like this. And non of staff are reply to bug tickets from Viet Nam.…

HBO changed domains so site controls stop working

HBO Max is now 'Max' under the max.com domains so none of the parental controls / restrictions work anymore. Since I use them for recreation time, I'd submitting this bug to get that fixed.…

Latency/Delays and European Content

Hello, I've been having trouble recently with latency and some sites loading the European version of their site. I ran a ping and I suspect NextDNS is the source of my issues.…

weather.com videos not working and PlutoTV not streaming in Windows

I also had the Something Went Wrong screen when I had PeacockTV in Windows, while the PeacockTV app on my tablet worked fine. I thought the issue was with Peacock.…

Need help to diagnose/troubleshoot issues with NextDNS

Hello, I am using the Pro variant of NextDNS, since recently I get delays on my network, and sites not opening like docs.ansible.com, it opens after a long time.…

NextDNS stopped blocking completely!

I just noticed NextDNS has stopped working on ALL of my devices, even though I’m on the annual paid plan. The logs show no activity since about 12 hours ago. How can I get support for this issue?

Missing step in Windows/Chrome setup

If NextDNS is enabled in Windows Settings in Google Chrome won't work. You have to disable Chrome ASync DNS in order to use Windows NextDNS Setting. If you don't disable this flag NextDNS…

Paid for NextDNS Pro but still using the free version with montly quota

Title pretty much explains everything.