Bug Reports Category

Hitting Adelaide and Melbourne from Sydney, Australia

I always hit Adelaide or Melbourne servers from my Leaptel connection in Sydney. https://nextdns.io/diag/ffe8f410-4946-11ef-a5c5-ef79fff436fb

Account Hijacked

My account appears to have been hijacked - when I opened nextdns' website I was greeted with the normal account page but someone else's email address. They appear to have changed password and 2FA…

Service seems to be down today (time out 99% of the request)

Today about 8h ago, my "internet" seems to timeout.. ultimately I figured the isssue was with Next DNS. It had been working flawless for the past 6 months,…

VPN Addons Allowing BYPASS

Good evening, Is there any way to block adding any addon extensions to a browser that would cause a bypass in this service?

dns1.nextdns.io & dns2.nextdns.io IPv6 not resolving

Hi I'm in Melbourne, Australia and ping.nextdns.io is giving me the following results. It seems that the ultralow IPv6s are not resolving. gsl-mel 1 ms (ultralow1) vultr-mel 2 ms (anycast2,…

Client LAN IP in some but not all NextDNS profile logs

Hi I have an odd NextDNS issue. I've Googled this a lot and not come up with anything useful, so am starting this thread. Network setup My router is a Ubiquiti Unifi Express (UX), running NextDNS CLI,…

CBC Gem app not working

Hello, The Canadian Broadcasting Company's app CBC Gem doesn't work with NextDNS enabled. It also doesn't work if I switch to Adguard. It does work when using Google's DNS.…

Routing changed for IPv6 primary - now latency spikes

Evening, Everything has been fine for a number of months since the issues with anexia-lon IPv6 were resolved, but this morning for some reason the primary IPv6 address started getting latency spikes…

Allow List never actually works

I am constantly having problems where a website gets blocked, I can see it being blocked in the log, I add it to the allow list and still get the same result. Recently I tried to access the mailchimp.…

ipv6 high latency, UK traffic being routed via Tokyo

My earlier post on this seems to have been removed. Routing via Tokyo for the past 2-3 days causing 300ms latency. https://nextdns.io/diag/3839c6b0-4cca-11ef-b0ae-11857efbd74d Traceroute for anycast…

High ipv6 latency in UK (routing via zepto-tyo)

ipv6 latency in the UK is normally <10ms but for the last 2-3 days has been around 250-300ms. Ipv4 seems fine. Just submitted a latency report which shows me being routed via Tokyo (zepto-tyo)? https:…

Change API to get the exact location by IP

Hi NextDNS Team, When I checked the location of the IP, I observed that my location was not exactly. Here is a location in NextDNS, it is wrong. But when I check in ipinfo.…

Logs Suddenly Stopped

My logs suddenly stopped on my profile. I am on a paid plan, no reason they should have. I use my NextDNS profile with Tailscale and on my home router via Linked IP.…

• Fixed

I'm blocked connecting to NextDNS?

I've this weird issue which is remarkably similar to the issue listed below. I Cannot ping or curl ipv4.dns1.nextdns.io. If I use a vpn it works flawlessly but from my own network i always get…

Issue with wrong routing of Anycast 2 destination - going to zepto-tpe, why?

Hi, as mentioned in the other post, there is some weird stuff going on within routing of Anycast 2 destination. It is going to zepto-tpe instead of FRA as destination. Here the diag: https://nextdns.…

NS_ERROR_NET_TIMEOUT when trying to access certain websites (e.g. killsixbilliondemons.com)

NextDNS logs show a positive resolution result? I have no block lists that are blocking this url. https://nextdns.io/diag/ce798e40-49d1-11ef-b47e-5bca39198e19 My DNS is configured via IP4 on my…

Nextdns Threat Intelligence Feeds blocking Coursera Assessment

coursera-assessments.s3.amazonaws.com is being blocked by Nextdns Threat Intelligence Feeds. See screenshot attached. Cheers

High latency

I've had high latency with NextDNS. Here are the diagnostics: https://nextdns.io/diag/37f77f20-48fc-11ef-8842-45aeb86d8c17

Blocklists Are Not Updating

Privacy blocklists such as OISD, Hagezi, AdGuard, etc. appear to have stopped automatically being updated as of 12 hours ago. Blocklists such as OISD and AdGuard DNS are commonly updated multiple…

• Fixed

Non ideal IPv6 Anycast2 Routing

Am in the UK. My ISP is Andrews & Arnold. I am getting unusual routing for IPv6 Anycast2 via Taiwan I think. Anycast1 is fine. ``` # traceroute6 2a07:a8c1::xx traceroute to 2a07:a8c1::xx 1 t.gormless.…

Google play store NOT working with NextDNS on Android

I have a paid NextDNS and I use in my router, so all my house devices runs nextdns when connected to WiFi. Since couple of weeks I noticed that none of my mobile/tablet/smartTv/google play beta on PC…

Google auth not working for my account

Hi Who do I contact about google auth not working with my account?

Unable to recover password

Unable to recover password using the “Forgot my password” link on https://my.nextdns.io Seems recovery email is never generated - it’s not being dropped or filtered to spam.…

Site blocked

Following site is being blocked. glwbcrm.gujarat.gov.in in nextdns. It is a legitimate website. Not sure why we are not able to open in nextdns

Facebook is not being blocked like it should be.

This isn't the first time this has happened. But under parental controls. I have Facebook blocked. We'll you can still get on and use the full Facebook app.…