Bug Reports Category

Parental Control rules removed: Instagram & Tiktok

When I add a rule for Tiktok or Instagram under Parental Control in the “Websites, Apps & Games” section, the rules disappears a few hours later. Does not happen to rules for other apps or websites.…

Hacked phone

My ex has hacked my phone

URGENT ABUSE REPORT: Malicious NextDNS Configuration (ID: eab6bf) Used for Apple iCloud Theft & Scams

Dear NextDNS Trust & Safety Team, I am writing to urgently report a malicious NextDNS configuration that is being widely distributed in Vietnam to facilitate iPhone theft, predatory lending scams,…

Unable to access a site

I am trying to access: agentswarms.fyi even after I add to allowlist. I am able to access it through a work computer that does not use nextdns. Is there any way to identify why that is not working?…

TVP -VOD przechwytuje next dns

Witam Was. TVP - VOD przechwytuje blokowanie reklam przez ,,next dns,, dodanie strony do wykluczeń nic nie daje, nie da się oglądać filmów z poprzedniego dnia

DNSSEC not being used on some nextdns.io domains

api.nextdns.io and favicon.nextdns.io both use DNSSEC, however, the following domains do not: my.nextdns.io test.nextdns.io ping.nextdns.io router.nextdns.io help.nextdns.io …and the test.* domains.…

NextDNS iOS v.3.0.0 - Privacy / Security / Parental control

I am able to disable the service without a password now; on previous versions you would be prompted to enter a password before disabling the service. uninstalled the app,…

NextDNS app no longer requires a passcode

With the last iOS update the Next DNS app no longer requires a passcode to enter. This make is useless as a parental control service. Please reinstate the pass code on the NextDNS iOS app!!!!!

• Fixed

NextDNS iOS app 3.0.2 - Return of passcode - New Bug

I previously had NextDNS 2.0.1 deployed via an MDM profile, with the app installed through VPP and configured to auto-update when new releases become available. On version 2.0.…

Passcode removed

With the newest update, the ability to block turning Nextdns on or off via passcode has been removed. Please return the passcode.

iOS 3.0 / 3.0.1 / 3.0.2

When all three of these updates were released within a six-day span, the release notes for each simply stated: “This update includes bug fixes and improvements to keep NextDNS running smoothly.…

NextDNS Connectivity Issues on iOS and iPadOS

I have several devices in my household running Windows, macOS, Android, and iOS/iPadOS, and all of them are configured to use NextDNS. However, I have been experiencing persistent issues specifically…

iOS 17.7.2 Stopped Working Since Latest Update

As the titles states, the app is crashing, does not let me toggle on or off nextDNS and crashes after about 30 seconds. Confirmed this issue with another device that was running fine without the…

Missing Pro Subscription - Payment Confirmation

Hi NextDNS Support, I successfully paid for a Pro plan on April 4th, 2026 (45,000 VND), but I cannot remember which email address I used for the subscription.…

NextDNS iOS v.3.0.0

In your released v.3.0.0 iOS app i am missing the possibility to exclude some SSIDs connected to. In native profiles this in an option as well as in the older app, what about this feature ?…

NextDNS successfully added to router, but my devices are still not blocking ads/content

Hi there, so I changed my DNS settings on my Orbi R50 using both IPV6 and IPv4. For some reason IPV6 was not working so I used IPV4 instead (while keeping the IPV6 settings) and that did trick.…

NextDNS causes huge delays at start

I had been using nextdns for a few months on my several devices. It was excellent. But since recently it causes my devices to prevent connecting to the internet in web browsers (both safari and…

Network Error in Logs Section

A recurring issue occurs when refreshing the logs: an error message briefly displays, and the logs do not update during or after the error. The logs remain unchanged even after the error message…

I see IPs doing queries that i don't recognize

I have a Profile just for my iphone, i live in Argentina and i see IPs from Georgia listed as the most frequent one. 212.58.120.135 among other ips from the same country.

NextDNS causes Letterboxd iOS app to load for a long time

Hi, I've noticed using Letterboxd app with NextDNS enabled causes the app to load for a long time and only after restarting it, it will load normally. Is there a way to fix this behavior?

Having problem for reaching the NextDNS officials

We are currently developing an application designed to help users avoid accessing gambling websites and apps that they are addicted to. As part of our solution,…

Sky News App iPad not working live videos or other videos

Hi, I have tried unblocking various dns queries identified from logs but to no avail does the logs capture what is blocking videos being unable to play on sky news app,…

No Apple Music, Podcast or App Store

I can't play music, listen to podcasts or download from App Store. It's not related to blocking rules, and someone in the internet had similar issues and had no adblocking,…

iOS Safari: Error on Logs page of my.nextdns.io

Recently iOS Safari (both iOS 16.x and 17 betas) on the Logs page (I think usually while the live updating is on) has been giving me this error after a few moments.…

iOS profile not working when NextDNS setup on home router

Here the issue that I can't understand completely. I have nextdns configured at the router (Asus) using ddns (Profile 1). I have also a couple of "personal" profiles for me (Profile 2) and my partner…