Bug Reports Category

Log errors "doh resolve: context deadline exceeded"

I have recently started to see groups of entries like this quite often in logs. Any clue what's happening?! May 6 08:01:36 nextdns[2318]: Query <client ip> UDP A clients3.google.com.…

Facebook is not blocked

I've turned on block by the social network but still doesn't work

Android devices suddenly resolve google DNS instead of NextDNS; however, my router configured to provide NextDNS through DHCP

I had configured NextDNS through the DHCP in my VDSL Modem router, and everything was working fine with my computers and smartphones for a long period of time.…

unable to resolve personal Namecheap domain

Starting this morning I'm unable to resolve my huguenin.us personal domain purchased through Namecheap. It's worked for years but not today. Works fine under comcast DNS but not NextDNS, why?

Can't install on arch-based distro

Hi, I'm using bash shell on EndeavourOS, an arch-based distro. When running: sh -c "$(curl -sL https://nextdns.io/install)" After typing my sudo password, I got the following error: systemctl:…

Windows Installer Breaks Hyper-V/Android Subsystem

Hi, I recently switched from manually configuring my DNS settings to using the Windows NextDNS installer on Windows 11. After running the installation,…

SOLVED / Cannot enable NextDNS on iPhone14 with 16.0.2

Hi, I just realised that my NextDNS app on my iPhone14 Pro (running iOS 16.0.2) does show up in the logs as "iPhone" rather than the real iPhone name when over 5G.…

GOOGLE CHAT BLOCKED

"chat" not working in Android 13 on Google Pixel 6. All other web services work fine. Chat function does not work when connected to wifi router. Wifi router is using manual IP for DNS settings.…

Bad routing

Heyaa all, see attached image. Bad routing here, Worcester MA is 40mi away from Boston MA, but routes are Worcester MA -> Newington CT -> Ashburn VA -> JFK NY -> Boston -> Nextdns.…

NextDNS is sending me to the other side of the planet

I have been using NextDNS for over 2 years now and I think for the majority of the time it was good but the past few months I felt incredibly degraded performance to most services utilizing CDNs.…

Parental Control - Recreation Time has stopped working

Hi support, I've been using NextDNS for a while and normally have YouTube enabled between the hours of 3pm-6pm. In the last week or so this has stopped working.…

Fizz Visual Voicemail not working with NextDNS

Hi. I just changed my mobile operator in Quebec, Canada for Fizz Mobile. Visual Voicemail doesn’t work with NextDNS running. I tried with the app or just the DNS Profile.…

NextDNS Default Blocklists blocks Amazon App on Android

Yesterday, I noticed, that the Amazon Mobile App on Android didn't load the Startpage, but some Features from the App are Working (My Account, Prime Video Shipments, and so on),…

Ping/Latency Issues

Hi, I just recently subscribed to your 1 year Pro Plan cause I was really impressed with your service. I do however have some minor concerns about latency (I could slightly feel the difference…

Unable to purchase subscription

Whenever I try to purchase, it states that my card is declined, however I have plenty of funds on said card. I emailed you guys approximately two months ago and as infuriating as it is,…

Don't work block.js

Script https://gist.github.com/rtfpessoa/7fdd3d4121ee4acafe56e8425154888a?permalink_comment_id=4063126

smartredirect

On some sites I open the host for the first time from a search, or any page makes use of smartredirect, example: https://www.smartredirect.de/redir/clickGate.…

macOS app no longer seems to work after upgrading to macOS 12.4

Just upgraded to Monterey 12.4 and it doesn't appear that the macOS app is working anymore - App is enabled with a Configuration ID set - visiting test.nextdns.…

• Fixed

Lot of disconnections, NextDNS CLI has to be reinstalled every 2 days

I am experiencing a lot of disconnections the last few months .Today I experienced a few of them so I checked my logs. I am suspecting it has something to do with NextDNS.…

Bad resolving from NextDNS

$ dig @1.1.1.1 simplelabcloud.fr ;; ANSWER SECTION: simplelabcloud.fr. 30 IN A 65.109.18.169 $ dig @8.8.8.8 simplelabcloud.fr ;; ANSWER SECTION: simplelabcloud.fr. 30 IN A 65.109.18.169 $ dig @45.90.…

YouTube listed in parental controls but isn't blocked

I have YouTube turned on as a blocked service in NextDNS's parental controls but my kid can still access the site. I can see it appearing in NextDNS's logs so it *should* be blocked but isn't.…

Outages, SSL errors

https://nextdns.io/diag/e40b7cd0-3e4f-11ed-b7eb-05a87e406ea9 Im getting daily outages on 10 + different locations/isps few last days and there are SSL errors on mikrotik routers Whats going on,…

nextDNS iOS sends wrong device name

iPhone is named, "Michael's iPhone" but Send Device Name in the nextDNS app says, "Sending your device name ("iPhone") lets you filter analytics and and logs by device.…

Next DNS installed on Pixel 3a is not reporting anymore

My Pixel 3a stopped reporting as a device in NextDNS. I can't seem to get any help on this issue so wondering if anyone else has noticed devices that used to report, are now missing.

Troubles with DNS resolving

Hello there, I have a trouble with DNS resolving on 45.90.28.78 address. Here is report - https://nextdns.io/diag/18ce6cb0-3dc0-11ed-b896-bf7307c02e9d Can you help me please?…