5

Issue with Paramount+

So, for some reason, when attempting to stream Paramount+, I can never get the content to load when using Apple TV, Mac, or even iOS/iPadOS. When I turn NextDNS off or utilize a different DNS Provider I don’t seem to have issues. I’ve tried going through and adding the urls NextDNS is blocking to my allowlist but I’m still encountering issues. I don’t have this problem with any other streaming app, just this one. Is there any type of foreseeable fix in the future for this?

22 replies

null
    • Ruby_Balloon
    • 3 yrs ago
    • Reported - view

    I don't currently see any other forum posts or github issues mentioning this service. I suggest using only the oisd blocklist (if you have any others) for testing as it's focused on functionality. It that doesn't work, I would try using NextDNS with no blocklists at all and then test from there

    • starfruitman
    • 2 yrs ago
    • Reported - view

    I had the same issue.  Looked it up on Reddit and got a list of like 20 domains to unblock, which kinda helped for some shows, but not all.  Some videos just wouldn't stream and you'd get the spinner forever.  Eventually I just switched between the OISD blocklist for the default NextDNS one that they recommend.  Now Paramount works and ads are still blocked.

      • Gabriel_Lawrence
      • 2 yrs ago
      • Reported - view

      starfruitman I'm using "NextDNS Ads & Trackers Blocklist" and it seems to break some shows. Is that the one you are using? Did something change?

      • starfruitman
      • 2 yrs ago
      • Reported - view

      Gabriel Lawrence Hmmm yeah Paramount+ is a weird one.  I am using the NextDNS list that you have and also these domains that I got off of Reddit.  I'm dropping Paramount soon, will get Disney+, watch some Boba Fett, and remove these extra whitelisted domains soon.  Hope they help ya.

      • starfruitman
      • 2 yrs ago
      • Reported - view

      Gabriel Lawrence {face palm 🤦‍♂️}   Ummmm, sorry for pasting a screenshot that you cannot easily use.  Here are the whitelisted URLs above.  You can put them in one by one and see if they help your video streams.  Changes to NextDNS are supposed to be applied instantly - at least someone from their support told me so.  I believe them.

      c.amazon-adsystem.com
      tv.rlcdn.com
      partnerad.l.doubleclick.net
      cbsi.com.ssl.sc.omtrdc.net
      cbsinteractive.hb.omtrdc.net
      cbsi.com
      lnks.gd
      ads.play.cbsi.video
      pubads.g.doubleclick.net

      🍻🎄

    • trin_trax
    • 1 yr ago
    • Reported - view

    Same problem here and we are now in 2023!!

    Paramount+ won’t work on my Samsung Tv. Works fine if I use 1.1.1.1 as DNS

    The strange thing is nothing is blocked. I have no blocklists activated and in the logs is nothing blocked. 
    must be something wrong on the NextDns side. 

    • trin_trax
    • 1 yr ago
    • Reported - view

    Tried it without CNAME Flattening and without EDNS. It is still not working with nextDNS. 

    The blocklist is completely empty.... 1.1.1.1 works perfectly fine. Very strange.

      • trin_trax
      • 1 yr ago
      • Reported - view

      Ha Ge Zi It is very strange. Paramount works with every other device (iPhone, Mac, iPad) in the house. Just not with my Samsung TV...... There it only works if I set the DNS server to 1.1.1.1

    • trin_trax
    • 1 yr ago
    • Reported - view

    Still no luck. I tried it again. Paramount works with all devices with nextDNS except for the Samsung TV.  There I can only get it to work when changing to a different DNS server. It definitely doesn’t work with NextDNS

      • John_DeCarlo
      • 1 yr ago
      • Reported - view

      trin trax https://raw.githubusercontent.com/Perflyst/PiHoleBlocklist/master/SmartTV.txt

      # Samsung
      abtauthprd.samsungcloudsolution.com
      #acr0.samsungcloudsolution.com # https://www.reddit.com/r/oisd_blocklist/comments/m6j6fg/oisd_domain_blocklist/h3hulvq
      ad.samsungadhub.com
      ads.samsungads.com
      amauthprd.samsungcloudsolution.com
      api-hub.samsungyosemite.com
      az43064.vo.msecnd.net
      cdn.samsungcloudsolution.net
      #configprd.samsungcloudsolution.net # https://oisd.nl/excludes.php?w=configprd.samsungcloudsolution.net
      connecttv.pelmorex.com # weather app tracking
      Coordinator-Production-28516768.us-east-1.elb.amazonaws.com
      cpu.samsungelectronics.com
      d179kwmlpc4o47.cloudfront.net
      d1jwpcr0q4pcq0.cloudfront.net
      d1oxlq5h9kq8q5.cloudfront.net # app icons in samsung app store
      d2tnx644ijgq6i.cloudfront.net
      d3mjsomixevyw7.cloudfront.net
      d37ju0xanoz6gh.cloudfront.net
      #dev-multiscreen.samsung.com # https://raw.githubusercontent.com/notracking/hosts-blocklists-scripts/master/hostnames.whitelist.txt
      device-metrics-us.amazon.com
      fkp.samsungcloudsolution.com
      fkp.samsungcloudsolution.net
      game.internetat.tv
      gld.samsungosp.com
      #gpm.samsungqbe.com # Numerous connection problems, e.g. #82
      i-stream.pl
      log-1.samsungacr.com
      log-2.samsungacr.com
      log-3.samsungacr.com
      log-ingestion.samsungacr.com
      log-ingestion-eu.samsungacr.com
      log.internetat.tv
      #multiscreen.samsung.com # https://raw.githubusercontent.com/notracking/hosts-blocklists-scripts/master/hostnames.whitelist.txt
      musicid.samsungcloudsolution.com
      notice.samsungcloudsolution.com
      noticecdn.samsungcloudsolution.com
      noticefile.samsungcloudsolution.com
      oempprd.samsungcloudsolution.com
      oempprd.samsungcloudsolution.net
      prderrordumphsm.samsungcloudsolution.com
      openapi.samsung.com
      osb-apps.samsungqbe.com
      osb-krsvc.samsungqbe.com
      osb-eusvc.samsungqbe.com
      osb.samsungqbe.com
      pavv.co.kr
      pipeaota.com
      premium-videos.telly.com
      prov.samsungcloudsolution.com
      rd.samsungadhub.com
      rwww.samsungotn.net
      samsungacr.com
      samsungadhub.com
      samsungcloudsolution.com
      samsungcloudsolution.net
      samsungqbe.com
      #samsungrm.net # https://raw.githubusercontent.com/notracking/hosts-blocklists-scripts/master/hostnames.whitelist.txt
      sas.samsungcloudsolution.com
      sca.samsung.com
      sso.internetat.tv # account login
      syncplusconfig.s3.amazonaws.com
      targeted-config-test.samsungacr.com
      test.samsungrm.net
      us-api.samsungyosemite.com
      vd.emp.prd.s3.amazonaws.com
      vdterms.samsungcloudsolution.com
      www.samsungrm.net
      samsungelectronics.com
      apu.samsungelectronics.com
      bpu.samsungelectronics.com
      dpu.samsungelectronics.com
      kpu.samsungelectronics.com
      upu.samsungelectronics.com
      zpu.samsungelectronics.com
      xpu.samsungelectronics.com
      ypu.samsungelectronics.com
      vd.contents.prod.eu.s3.amazonaws.com
      data.arqiva.tv
      cloud.arqiva.tv
      ads.aimitv.com
      samsungads.com
      gamespromotion.samsungcloudsolution.com
      # https://github.com/Perflyst/PiHoleBlocklist/issues/112
      tvx.adgrx.com
      #auth.samsungosp.com # if blocked, samsung accounts will fail to authenticate
      #cdn.samsungcloudsolution.com # System update check on Samsung UE40F5500
      #infolink.pavv.co.kr # Needed for appstore and login on Samsung UE40F5500
      #lcprd1.samsungcloudsolution.net # ping test, no beaconing
      #otnprd10.samsungcloudsolution.net # required for software update
      #otnprd11.samsungcloudsolution.net # required for software update
      #otnprd8.samsungcloudsolution.net # required for software update
      #otnprd9.samsungcloudsolution.net # required for software update
      #samsungosp.com
      #samsungotn.net # system update check on Samsung UE65RU7455
      #time.samsungcloudsolution.com # if blocked, services like Plex, YouTube and Amazon Video not working anymore on some Samsung TV's
      #www.samsungotn.net # required for software update
      #osb-ussvc.samsungqbe.com # required for TV Plus
      #otn.samsungcloudcdn.com # Prevents updates on UE49KS7000 and QE55Q9FNA; https://github.com/Perflyst/PiHoleBlocklist/issues/60
      #ns11.whois.co.kr # Prevents Series 7 TVs from opening YouTube
    • John_DeCarlo
    • 1 yr ago
    • Reported - view

    You must add all these domains to the whitelist.

    .livec0a3575.airspace-c.cbsivideo.com

    *.cbsaavideo.com

    *.syncbak-mediastore-cedexis.cbsaavideo.com

    *.availability-edgecast.syncbak-mediastore-cedexis.cbsaavideo.com

    *.vodvideo.cbsnews.com

    *.prod.vodvideo.cbsnews.com

    *.cbsnews.com

    *.feeds-cbsn.cbsnews.com

    *.cbsi.com

    *.isgprivacy.cbsi.com

    *.production-cmp.isgprivacy.cbsi.com

    *.cbsi.video

    *.play.cbsi.video

    *.lineup.play.cbsi.video

    • beegle
    • 1 yr ago
    • Reported - view

    If you’ve unblocked *.cbsi.com, do you really need to unblock other subdomains like *.play.cbsi.video?

    • beegle
    • 1 yr ago
    • Reported - view

    I’ve tried using OISD and the NextDNS list separately and have the issues on my LG televisions.  It definitely is something to do with the app that has been developed for LG TVs and something configured in NextDNS because the mobile app has no issues.  I’ve whitelisted the following (whitelisting doubleclick makes me cringe):

    cbsnews.com

    *.partnerad.l.doubleclick.net

    *.pubads.g.doubleclick.net

    *.paramountplus.com

    *.criteo.com

    *.cbsi.video

    *.deltadna.net

    *.adobedc.net

    *.kochava.com

    *.cbs.com

    *.lnks.gd

    *.cbsivideo.com

    *.cbsaavideo.com

    *.demdex.net

    *.rlcdn.com

    *.branch.io

    *.conviva.com

    *.omtrdc.net

    *.cbsi.com

    • Tony_Pruit
    • 1 yr ago
    • Reported - view

    I can play paramount+ content(movies,shows) but I cannot play extras,previews,trailers using a Appletv+streamer. Tried adding allow list from above and turn off CNAME flattening and the EDNS as well, no change. Also allow any blocked items while trying to stream anything on paramountplus. This has been happening for long time for me. Thought I was the only one having this problem. Glad I am not the only one.

      • beegle
      • 1 yr ago
      • Reported - view

      Tony Pruit It has bugged me for a long time and I’ve put effort in here and there to get it working but never really worked as hard as I did today to make it work. I even had it working once a while back but never actually pinpointed why and it stopped working after I must have changed something. I put in well over an hour today and don’t feel as though it should have taken that long.

      I do now have a solution though that works for my family with our specific config.  I don’t know if it helps you since you are dealing with different devices, network settings, and a different NextDNS configuration but figured I would share.

       

      SECURITY

      ——————

      Every switch here is turned on for us.  No TLDs added to the optional TLDs section.

       

      PRIVACY

      ——————

      - Using only the NextDNS blocklist (prefer it to OISD).

      - Native tracking protection for Xiaomi, Huawei, Samsung, Amazon Alexa, Roku, Sonos, and Windows.

      - Switches for blocking third-party trackers and allowing affiliate links are both enabled.

       

      PARENTAL CONTROL

      ——————

      - We have everything added under ‘Website, Apps, & Games’ and have the switches enabled on TikTok, Tinder, League of Legends, VK, 9GAG, Tumblr, Roblox, Dailymotion, WhatsApp, Blizzard, Telegram, Skype, Spotify, PlayStation Network, BeReal, YouTube, Signal, and Fortnite.

      - Under ‘Categories’, we have added them all and have the switches enabled for Porn, Gambling, Dating, and Piracy.

      - We have all three switches enabled at the bottom, below ‘Recreation Time’.

       

      ALLOWLIST

      ——————

      - We had to add *.cbsivideo.com, *.demdex.net, *.kochava.com, *.adobedc.net, *.googlevideo.com, *.cbsi.com, and *.paramountplus.com

       

      I find it interesting we had to add ‘googlevideo’.  This is because of blocking YouTube in our parental controls I am guessing, but I find it odd that Paramount+ relies on it.

      • beegle
      • 1 yr ago
      • Reported - view

      There are lots of domains I observed activity on that are mentioned in various places on the web as needing to be whitelisted (conviva.com for example). I did not find they were being blocked by my particular configuration so I did not add them to the ‘Allowlist’ settings.

    • Tony_Pruit
    • 1 yr ago
    • Reported - view

    Still cannot play extras; trailers on paramount+ on a appletv+ but did add two blocked domains to allowlist. Also added the allowlist above but still does not play. Don't know what else to try.

    • MrDoh
    • 1 yr ago
    • Reported - view

    NextDNS doesn't work with Apple TV for Paramount+ app, but it does work with Roku. Don't know why...I like my Apple TV better than the Roku, though, so I'm currently not using NextDNS. Will try some configurations given above, but seems to be a lot of problems even with these. Maybe I'll get lucky, but am tired of spending time on this one.

    • Tony_Pruit
    • 1 yr ago
    • Reported - view

    I fixed the issue with Paramount+ on my setup anyway. If you enable DNSSEC in Unbound while using DNS over TLS it stops Paramount+ from working. Unchecked DNSSEC in Unbound and now stream again. Also added any block addresses to Allow list helped.

    My setup uses OPNsense on the router.

    It sure would be great if Nextdns team would have detailed setup instructions to prevent this sort of event. Still waiting for EndeavourOS to NextDNS cli compatible list it is based on Archlinux.

    Using DoT on a OPNsense router has better DNS steering than DoH.

    • wprivera.1
    • 11 mths ago
    • Reported - view

    I've had various difficulties with content playback on Paramount Plus. Here is the White List, that worked of me as of 07/26/2023 @ 4:35 PM.

    masdk.googleapis.com

    bam.nr-data.net

    js.appboycdn.com

    sdk.iad-03.braze.com

    cdn.cookielaw.org

    js-agent.newrelic.com

    lnks.gd

    • Shaun.2
    • 8 mths ago
    • Reported - view

    I needed to whitelist this domain to get it working:

    geolocation.onetrust.com
    • Lance.1
    • 7 mths ago
    • Reported - view

    I've tried all of these for CBS shows.

    Still can't get in.

    Any ideas what I'm missing?

Content aside

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