Bug Reports Category

I can't use HTTPS on my OpenWRT router with SmartDNS

SmartDNS allows you to configure upstream DNS servers, but this only worked for me once with NextDNS; it no longer works. Upstream DNS servers like https://dns.…

No puedo usar HTTPS en mi enrutador OpenWRT con SmartDNS

SmartDNS allows you to configure upstream DNS servers, but this only worked for me once with NextDNS; it no longer works. Upstream DNS servers like https://dns.…

Certificate expiration?

When trying to access a page that is blocked, with the 'Block Page' enabled, it says that the certificate has expired even though the Root CA certificate when searched on my Windows machine says that…

• Fixed

My Account Disappeared

My Account Disappeared. I typed the correct password but can't login. Tried to forgot password, but no email was sent. Then I tried to sign up, it created a new account for me.

I can't add my freedns ddns

I can't add my freedns ddns

Wrong Setup Information For Brave HTTP, See the . At the end? That breaks it.

I cannot log into https://my.nextdns.io/login because I am not receiving a 2fa code.

Please help.

Cannot uninstall CLI client

I get this when I try to uninstall it. I first stopped and deactivated the client, then tried to uninstall: INFO: Uninstalling NextDNS... Reading package lists... Done Building dependency tree...…

All devices are unknown.

Hello, when adding all devices, routers and mobile devices, they only appear as a device called Unknown Devices. There is a problem blocking ads in the YouTube application.

NextDNS remains in use despite its removal (macos)

I'm trying to stop using NextDNS (and use PiHole via Tailscale, so that I can access my PihHole from my devices not matter where I'm connecting from). On all my devices,…

Problema de Latencia

Hola, buen día. Desde algunos días se cambió la localización del servidor "anexia-mex" por "vultr-dal", siendo que este último tiene más latencia. Antes de eso no había problema,…

High ping in Belarus

Hi, I have a big ping in Belarus(Beltelecom). Anexia Looking Glass(Router: Warsaw) shows me 8-10ms instead of 70ms(30 for zepto) from NextDNS. And it shows the same ping to Frankfurt,…

Configuration Profile clashes with web development software Laravel Herd

Laravel Herd uses DNSMasq. When I have the NextDNS Configuration profile installed DNSMasq does not work.

Setting Up to Replace HTTPS on Windows 11 Issue

I tried to use the instructions on editing the DNS settings in Windows 11 with the Preferred DNS and Alternative DNS information the instructions provided,…

Help with Unknown IPV6 Device/Address

Hi, I've got NextDNS setup on my Windows,Mac and Linux machines, and all this is working great. The only issue is that just 1 of my devices is showing in the logs as "Unidentified".…

Mikrotik: DoH server connection error: Idle timeout - connecting

Hi, @nextdns I'm frequently seeing "DoH server connection error: Idle timeout - connecting" errors on my RB5009 Mikrotik's 7.1x log. I tried setting, both TCP and DoH,…

"link-ip.nextdns.io" 403 Error

can't link my IP and I get this message on the setup page: This device is using NextDNS with no profile. Make sure to use the DNS Servers shown in the Linked IP section below (DNS Servers change…

Change email address misspelled

I recently made a mistake when signing up for a membership - I accidentally misspelled the domain name in my email address. I'm hoping to get some help in resolving this issue.…

Ping/Latency issue. Request to route to nearer DNS server.

Hi, May I request to change my DNS host/route to Manila, PH instead of HK - I requested this before because there was no servers in the Philippines at that time but when I checked ping.nextdns.…

BUG: Windows 11 DoH with NextDNS

I tried to setup NextDNS DoH on my Windows 11, and it shows that I'm connected to NextDNS and the test.nextdns shows DoH. However when I visit URL that in blocked category it loads normally!…

Issue verifying NextDNS connection on iOS Cellular LTE

I have been dealing with an issue where I am unable to receive confirmation that my iPhone 12 Mini is being properly connected to the NextDNS Servers. I should note,…

Issue with verifying NextDNS Connection on iOS Cellular LTE

I have been dealing with an issue where I am unable to receive confirmation that my iPhone 12 Mini is being properly connected to the NextDNS Servers. I should note,…

Notification: DoH Service Blocked in Mainland China

Dear NextDNS Team, I hope this message finds you well. I am writing to inform you of an issue affecting the accessibility and functionality of your DNS-over-HTTPS (DoH) services in Mainland China.…

Unable to make payments

Unable to make payments to continue subscription in India.

d3e54v103j8qbb.cloudfront.net been blocked by threat intelligence feed

Some sites (Webflow dashboard, webflow published sites...) displays a blank white page screen due to a blocked domain by NextDNS threat intelligence feed. It's blocking the domain d3e54v103j8qbb.…