Bug Reports Category

Logs not shown in account

Hello. Starting today, I've been experiencing the following problem. It means requests made from our devices aren't visible in my personal account. Or sometimes they appear as if only three requests…

Problem with DoH3

Hello. I have a problem with DoH3. All other third-party DNS services that use the DoH3 protocol work well and reliably. But nextDNS's DNS service doesn't.…

Network Error in Logs Section

A recurring issue occurs when refreshing the logs: an error message briefly displays, and the logs do not update during or after the error. The logs remain unchanged even after the error message…

Rakuten TV not working with nextdns?

Rakuten TV doesnt work with nextdns. There is no blocking in the logs. I have whitelistes rakuten.tv but the videoes are still loading and not starting. If I change dns provider it works. Ny ideas?

DNS-over-HTTPS name dosn'work

Hi, I just installed yogadns on my Windows PC (Windows 7) with my NextDNS configuration. Everything works perfectly except that in the NextDNS logs on my.nextdns.…

Status flickers from All Good and not configured

Hello When I go to NextDNS setup page my status keeps flickering from All Good! to This device is not using NextDNS. I have a linked public IP which is correct,…

Connection timeouts when using NextDNS

I have been using NextDNS for close to a year now on all my devices. Last night I left my laptop in sleep mode and when I woke up to day to work, I could not connect to Clockify.…

Apple - Failed to verify your identity. Try again.

When connected to NextDNS, I'm unable to connect to my apple account (see screenshot). I've the following error message: Failed to verify your identity. Try again.…

Missing customerid doh3 via dnsproxy

Hi! I'm using nextdns doh3 via dnsproxy. The address is correct h3://doh3.dns.nextdns.io/id however, only the ip is visible in the nextdns logs Important note,…

Amazon bypassing Parental Control through gTLD

Adding "Amazon" to the Parental Control section doesn't block all the Amazon national websites, but leaves some of them unaffected and accessible (e.g: Italy, Ireland, Egypt, Swede, South Africa,…

Dns is blocking even after whitelist

Cambridge dictionary is not opening on next dns even I added it Allowlist fix issue ASAP

Unable to make payments

Unable to make payments to continue subscription in India.

NextDNS on postmarketOS (Alpine Linux based)

Hi. I'm trying to use NextDNS on postmarketOS on a Librem 5 phone. PostmarketOS does not use systemd for now, so I tried to install using the next method on the list:…

MacOS – The ‘VPN Service’ payload could not be installed

Hi! When trying to install the DNS configuration, I get an error: The ‘VPN Service’ payload could not be installed. The VPN service could not be created.…

• Solved

iOS Safari: Error on Logs page of my.nextdns.io

Recently iOS Safari (both iOS 16.x and 17 betas) on the Logs page (I think usually while the live updating is on) has been giving me this error after a few moments.…

NextDNS resolving to Amsterdam server from India

Hi, I'm not sure why but NextDNS has been resolving to the amsterdam server for me, despite me being in India, latency is >300ms and is pretty much unbearable.…

Downloaded Configuration Profile Doesn't Include Denylist

When downloading my configuration profile, the defined denylist is not populating int he configuration profile. The entire denylist is excluded from the configuration profile.

Cette config sur Windows 11 n'a jamais fonctionné

Bonjour, Je tenais à vous informer que depuis le début, cette config proposée pour Windows 11 n'a jamais fonctionné (il demande en plus de lier l'IP) Par contre, avec l'agent, cela fonctionne.…

PC nextDns. exe File won't start! auto disabled on 28 sep 2025

Hi Team DNS! This is a first where i installed in pc software "NextDNSSetup-3.0.13" every thing worked fine until i realized that a week or so ago it auto disabled it and that pc i work everyday!…

I've set nextdns in my router completely but the nextdns website says This device is not using NextDNS.

I've completely set nextdns in my router but the nextdns website says : This device is not using NextDNS. This device is currently using ”Google DNS” as DNS resolver What's the problem?…

Parental controls not blocking sites but they show up as blocked in the logs

So I set up a Windows 11 machine with parental controls. I have confirmed that the machine is using NextDNS both via the home page and test.nextdns.io. However,…

Random DNS_PROBE_FINISHED_NXDOMAIN / ERR_NAME_NOT_RESOLVED Errors on Chrome/Edge

Hello everyone, I'm experiencing a strange issue with NextDNS where I intermittently get DNS_PROBE_FINISHED_NXDOMAIN errors on Chrome and ERR_NAME_NOT_RESOLVED errors on Edge for random websites.…

Ultra high latency

I'm not an expert, far from that, but it seems there is something very wrong with NextDNS. I'm using it in Brazil, São Paulo, and although there are half a dozen servers with low ping (10-20) that…

ENS (.eth) is not resolving correctly

Hi, I'm a dev from ENS Labs. I reported a year or so ago that the .eth resolution was not working. It still seems to be the case, and we'd like to help fix it and implement it properly.…

DNS Addresses Aren't Working

The DNS-over-TLS/QUIC & DNS-over-HTTPS isn't working. What is the problem with them?