Bug Reports Category

Can't subscribe to pro plan

I've tried multiple cards to transact for Pro plans. The cards that work on other websites including international ones aren't working at nextdns. Can I use any alternate methods?…

Orbi IPv6 configuration

Hello, It doesn't seem possible to remove the IPv4 address from my orbi router configuration. However I have also set the IPv6 address within the router as defined by NextDNS router configuration…

Router Logs Aren't Showing Up

TLDR: I configured nextdns in openwrt router. connection is established and everything is fine but there are no logs or device name in the nextdns even though report device name is true.…

Encrypted DNS Analytics not inline with Logs

Hello everyone, I have had a problem in the last few weeks with my DNS encryption analytics swaying between 90-95% despite my logs showing all of my queries being encrypted (DNS over HTTPS.…

Problemas "Este dispositivo no está usando NextDNS"

Hola, A pesar de configurar el router con los servidores DNS de NextDns, la página de Next DNS me dice que "Este dispositivo no está usando NextDNS. Cuando lanzo el comando "nslookup google.…

Website Gosuslugi.ru blocking

Hello. Strange situation found me. Government website Gosuslugi_ru, blocked by yours DNS servers in Moscow, Russia. Both servers, Anexia and Misaka blocked this website.…

Problem with DoH3

Hello. I have a problem with DoH3. All other third-party DNS services that use the DoH3 protocol work well and reliably. But nextDNS's DNS service doesn't.…

NextDNS blocks Wireguard's connection to Jellyfin

I am posting this because I couldn't find any previous documentation or discussion about the topic, so I am sorry in advance if this is an already solved problem.…

Payment Getting Failed.

Hello, I’m unable to check out. I’ve tried two different credit cards and my PayPal account, but all transactions are being declined. I’ve confirmed my banks aren’t blocking the charge,…

Logs not shown in account

Hello. Starting today, I've been experiencing the following problem. It means requests made from our devices aren't visible in my personal account. Or sometimes they appear as if only three requests…

Network Error in Logs Section

A recurring issue occurs when refreshing the logs: an error message briefly displays, and the logs do not update during or after the error. The logs remain unchanged even after the error message…

Rakuten TV not working with nextdns?

Rakuten TV doesnt work with nextdns. There is no blocking in the logs. I have whitelistes rakuten.tv but the videoes are still loading and not starting. If I change dns provider it works. Ny ideas?

DNS-over-HTTPS name dosn'work

Hi, I just installed yogadns on my Windows PC (Windows 7) with my NextDNS configuration. Everything works perfectly except that in the NextDNS logs on my.nextdns.…

Status flickers from All Good and not configured

Hello When I go to NextDNS setup page my status keeps flickering from All Good! to This device is not using NextDNS. I have a linked public IP which is correct,…

Connection timeouts when using NextDNS

I have been using NextDNS for close to a year now on all my devices. Last night I left my laptop in sleep mode and when I woke up to day to work, I could not connect to Clockify.…

Apple - Failed to verify your identity. Try again.

When connected to NextDNS, I'm unable to connect to my apple account (see screenshot). I've the following error message: Failed to verify your identity. Try again.…

Missing customerid doh3 via dnsproxy

Hi! I'm using nextdns doh3 via dnsproxy. The address is correct h3://doh3.dns.nextdns.io/id however, only the ip is visible in the nextdns logs Important note,…

Amazon bypassing Parental Control through gTLD

Adding "Amazon" to the Parental Control section doesn't block all the Amazon national websites, but leaves some of them unaffected and accessible (e.g: Italy, Ireland, Egypt, Swede, South Africa,…

Dns is blocking even after whitelist

Cambridge dictionary is not opening on next dns even I added it Allowlist fix issue ASAP

Unable to make payments

Unable to make payments to continue subscription in India.

NextDNS on postmarketOS (Alpine Linux based)

Hi. I'm trying to use NextDNS on postmarketOS on a Librem 5 phone. PostmarketOS does not use systemd for now, so I tried to install using the next method on the list:…

MacOS – The ‘VPN Service’ payload could not be installed

Hi! When trying to install the DNS configuration, I get an error: The ‘VPN Service’ payload could not be installed. The VPN service could not be created.…

• Solved

iOS Safari: Error on Logs page of my.nextdns.io

Recently iOS Safari (both iOS 16.x and 17 betas) on the Logs page (I think usually while the live updating is on) has been giving me this error after a few moments.…

NextDNS resolving to Amsterdam server from India

Hi, I'm not sure why but NextDNS has been resolving to the amsterdam server for me, despite me being in India, latency is >300ms and is pretty much unbearable.…

Downloaded Configuration Profile Doesn't Include Denylist

When downloading my configuration profile, the defined denylist is not populating int he configuration profile. The entire denylist is excluded from the configuration profile.