Help Center

Loss of my subscription

Hello, I must have made a mistake lately because my "ID" has changed and I no longer benefit from my NextDNS subscription. I'm now on a "free" plan with a monthly limit.…

my recent router update killed nextdns now I can't reinstall

On my mac I open terminal ssh root@ui.com nothing happens. Not even asking for a SSH psw. I have updated the psw just to see if it was the issue. What could be going wrong?

Device Groups

I am looking for info on how we can use this at my small business where I want the general workstations to be on a full lockdown with access to minimal things,…

Setup for Client Site via UniFi Dream Machine - Advise on sites not blocking

Hello All, We have a client where we have implemented the NextDNS solution to help block certain sites they request. They have a UniFi Dream Machine, and we have set it up as per the instructions on…

Linked IP not updated by the DDNS

Hello Team, I'm encountering an issue with the linked IP. The linked IP is not updated by the DDNS although the DDNS record is updated by the router's IP. What is the issue here ? Thanks, Alaa Elrayes

my status keeps going red dot to green dot every few seconds

why is this? Also I need some assistance setting up port forwarding Log in to your Ubiquiti (UniFi) device 2. Click Network/Advanced 3. Copy the number listed in the Port/HTTP field there are…

hello I want to subscribe to nextdns but my credit card does not accept troy turkey card

Access YouTube and other social media

I use nextdns in China. I modified the IP query results in the settings, but I still can't access social media such as YouTube. How can I set it to enter social media?