-
invoice & mailaddress
Why is there no downloadable link for invoices? Is it normal that there is no e-mailaddress for communications with them? DNS service is :-) Customer support... :-(
-
Device disappeared from logs?
My phone that is manually configured to nextdns randomly disappeared as an option under "Devices". I can still see logs from my phone as they come in under "All Devices",…
-
Payment Getting Failed.
Hello, I’m unable to check out. I’ve tried two different credit cards and my PayPal account, but all transactions are being declined. I’ve confirmed my banks aren’t blocking the charge,…
-
How do you customise the NextDNS block page?
How do you customise the page that shows up when a website is being blocked?
-
Logs not shown in account
Hello. Starting today, I've been experiencing the following problem. It means requests made from our devices aren't visible in my personal account. Or sometimes they appear as if only three requests…
-
How to link Linode IP with NextDNS
Hey everyone, I am currently trying to use nextDNS with pihole on a linode. I have completed this guide: https://itproexpert.com/nextdns-pi-hole-setup-doh-secure-dns-over-https/ However nextdns still…
-
Network Error in Logs Section
A recurring issue occurs when refreshing the logs: an error message briefly displays, and the logs do not update during or after the error. The logs remain unchanged even after the error message…
-
What NOT to post in public (here on help.nextdns.io or anywhere else)
What you should never post in public: -Profile ID (it is present where the red markings are in the photo) - If someone else has it, it can be used and will polute your logs and analytics or use your…
-
Private DNS Couldn't Connect - ways to troubleshoot?
Hello, I've had NextDNS up and running for over a year and everything has been working well till this morning. No known changes or updates overnight. Now,…
-
Rakuten TV not working with nextdns?
Rakuten TV doesnt work with nextdns. There is no blocking in the logs. I have whitelistes rakuten.tv but the videoes are still loading and not starting. If I change dns provider it works. Ny ideas?