Network Error in Logs Section
A recurring issue occurs when refreshing the logs: an error message briefly displays, and the logs do not update during or after the error. The logs remain unchanged even after the error message disappears.
3 replies
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I also reported the same issue two months ago, but it still isn’t fixed. I'm getting this message constantly while trying to refresh the logs.
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1. In the screenshot you posted the thing between /profiles and /logs is your unique ID from your profile. So:
2. There are tens, hundreds of thousands or maybe millions (i have no idea how many) of users that are using NextDNS. Do you see an avalanche of users complaining about this «issue»? I didn't saw it. I could only replicate it if I block the api. So:
https://help.nextdns.io/t/60y1td2?r=83y1tny#83y1tny
What i will add is that the request go like this:
https://api.nextdns.io/profiles/YourID/logs/stream?id=79vkce2j6mw3ee7h64vb&lang=en (i changed a few characters)
And maybe some browser setting or add-on or firewall is blocking the api all together or is just deleting the session id that is after the /logs or /stream (/stream is when you set real time logs refresh).
When problems arise and you don't see many people complaining it is maybe not on the website / service but on your end. So try in a private tab, a different browser, a different network, a different device. If it's working when you change a thing... And maybe don't wait and don't do anything for months and expecting some wizard to magically fix your issue. Use common sense.
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I forgot to add that when you report a problem it is better to be less ambiguous and give as many details as possible about the conditions in which the problem manifest like the app, browser, device, network...
Also many questions already have an answer so using the search function and a little reading can help finding the solution.
Content aside
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