Bug Reports Category

Custom iPhone device name not respected by NextDNS app

Setting a custom iPhone name in the settings is not used by the Nextdns app in the logs and it appears as the default name.

Can't post a bug report (false positive)

Hi all! I just tried to report a domain that is mistakenly flagged by the Thread Intelligence Feed. My post was first in the "pending" state and now it's completely dissapeared (maybe because I…

Unable to use the software

Why can't I use youtube after I have finished the configuration? You can visit before. I read the log and it was not blocked. Can someone take a look for me? Thank you.…

Request to route to nearer DNS server

May I request to change my DNS host/route to Manila, PH instead of Tokyo NextDNS Network Diagnostic ping.nextdns.io

Insecure Delegation of steering.nextdns.io

Using the tool at https://dnsviz.net, I can see that there is an insecure delegation from nextdns.io to steering.nextdns.io (CNAME dns.nextdns.io). Consequently,…

Analytics identified incorrect country

amp-api-edge.apps.apple.com resolves to 23.53.35.39 and 23.53.35.44, based in Virginia, not China.

Allowlist no function

Hey Guys, i want to read allgemeine-zeitung.de and i added the domain the the whitelist. The website still giving me no access with an adblock wall. What can i do? How to troubleshoot this?

Sub domains doesn't work in the allow list

Allowing a sub domain like `sub.example.com` in the allow list, doesn't resolve that DNS query. Only allowing `example.com` resolve the same DNS query to any sub domain for that host.

can not setup nextDns on mikrotik router

nextDns can not be set on mikrotik router, I wonder if there is something wrong with the router or my settings. router version : v6.49.13

Ping/Latency issue. Request to route to lightnodemnl server.

i am always experiencing high latency with other servers but lightnodemnl. is it possible to be routed to the lightnodemnl all the time?

DNS always dropping during the day

Já tem It's been a few days since the DNS has been randomly unavailable throughout the day and the connection has been extremely slow. I changed the DNS today and the connection was 100% again…

Hitting Adelaide and Melbourne from Sydney, Australia

I always hit Adelaide or Melbourne servers from my Leaptel connection in Sydney. https://nextdns.io/diag/ffe8f410-4946-11ef-a5c5-ef79fff436fb

Account Hijacked

My account appears to have been hijacked - when I opened nextdns' website I was greeted with the normal account page but someone else's email address. They appear to have changed password and 2FA…

Service seems to be down today (time out 99% of the request)

Today about 8h ago, my "internet" seems to timeout.. ultimately I figured the isssue was with Next DNS. It had been working flawless for the past 6 months,…

VPN Addons Allowing BYPASS

Good evening, Is there any way to block adding any addon extensions to a browser that would cause a bypass in this service?

dns1.nextdns.io & dns2.nextdns.io IPv6 not resolving

Hi I'm in Melbourne, Australia and ping.nextdns.io is giving me the following results. It seems that the ultralow IPv6s are not resolving. gsl-mel 1 ms (ultralow1) vultr-mel 2 ms (anycast2,…

NextDNS block streaming service Globoplay

When NextDNS is active on the Android 11 smartphone, playback of ondemand and live content is blocked. The same does not happen with other similar services, such as AdGuard, Qud9, OpenDNS and Google

Client LAN IP in some but not all NextDNS profile logs

Hi I have an odd NextDNS issue. I've Googled this a lot and not come up with anything useful, so am starting this thread. Network setup My router is a Ubiquiti Unifi Express (UX), running NextDNS CLI,…

CBC Gem app not working

Hello, The Canadian Broadcasting Company's app CBC Gem doesn't work with NextDNS enabled. It also doesn't work if I switch to Adguard. It does work when using Google's DNS.…

Routing changed for IPv6 primary - now latency spikes

Evening, Everything has been fine for a number of months since the issues with anexia-lon IPv6 were resolved, but this morning for some reason the primary IPv6 address started getting latency spikes…

Allow List never actually works

I am constantly having problems where a website gets blocked, I can see it being blocked in the log, I add it to the allow list and still get the same result. Recently I tried to access the mailchimp.…

ipv6 high latency, UK traffic being routed via Tokyo

My earlier post on this seems to have been removed. Routing via Tokyo for the past 2-3 days causing 300ms latency. https://nextdns.io/diag/3839c6b0-4cca-11ef-b0ae-11857efbd74d Traceroute for anycast…

High ipv6 latency in UK (routing via zepto-tyo)

ipv6 latency in the UK is normally <10ms but for the last 2-3 days has been around 250-300ms. Ipv4 seems fine. Just submitted a latency report which shows me being routed via Tokyo (zepto-tyo)? https:…

Change API to get the exact location by IP

Hi NextDNS Team, When I checked the location of the IP, I observed that my location was not exactly. Here is a location in NextDNS, it is wrong. But when I check in ipinfo.…

Logs Suddenly Stopped

My logs suddenly stopped on my profile. I am on a paid plan, no reason they should have. I use my NextDNS profile with Tailscale and on my home router via Linked IP.…

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