Bug Reports Category

Server anexia-han is down

Server anexia-han is down for more than 3 hours. I access Anexia Looking Glass and still see the server in Vietnam working. Please check it out! Thank you! Diag: https://nextdns.…

No logs anymore

The logs no longer work, my devices being properly configured, and after checking via "test.nextdns.io", everything is working fine, but the logs no longer work.

Periodic Degraded Service

I periodically experience degraded service. Diag results below. Is it expected not be able to trace some of the resolvers? Sometimes the diag tool hangs for 10+ minutes before completing.…

Sydney latency higher than expected

I'm getting far higher latency from Sydney, Australia than I would expect. https://nextdns.io/diag/61f16560-c9bf-11ed-ba1a-15c0ca9b5528 Ultralow1 seems as expected,…

iOS devices WiFi fails to work

Just upgraded my routers software (OpenWrt to latest version 19.07.7) and all the iOS devices in the house have lost their internet. They're connected to the router and have an IP but they have no…

Wrong version

After installing latest release, the executable still shows 1.0.0.0 under its's Properties > Details.

High Ping

Can you please help with the high ping? Usually it’s <5 ms!

DOH vs DOT

Hi, I am constantly monitoring this when I encountered a constant slow down. And somehow I arrived at checking the settings. It seems that DoT is slower compared to DoH from where I am located.…

SafeSearch Filter blocks Ecosia Search Engine

Ecosia has SafeSearch Options: middle and strong. Why is it being blocked by NextDNS‘ filter? Did it get patched into Ecosia and NextDNS needs to adapt? Bug?…

Parental Control | App & Categories are only blocking the main site URLs.

Under Parental Controls I'm trying to block Video Streaming. I've tested both Categories and Apps based blocking, and the result is the same. In the screenshot I'm accessing HBOMax from a browser…

Windows Uninstaller does not remove startup

After running the uninstaller, the NextDNS application remains at startup. Version: v3.0.12-2-g648bdf4

Feature proposal - add "Linked ipv6 (DDNS)" feature

As a title say I have feature proposal but let me elaborate a little bit. My ISP provides dual stack IP implementation. We get one public /56 PD ipv6 and one so-called CGNAT ipv4 adress.…

ewr1.vultrobjects.com blocked by "Threat Intelligence Feeds"

I'm running a Mastodon instance in Vultr - and use their object storage service. NextDNS is making use of that a PITA due to blocking the entire site with their internal "Threat Intelligence" I know…

Secondary Anycast Server Slow

I am using NextDNS via DoH on Windows 11. (Using Network Connections Not YogaDNS). Recently my Anycast secondary server seems to have been routed to Tokyo when it used to be in Singapore,…

TLS Connection Failures - Stubby

I’m seeing connection failures between Stubby and NextDNS that I haven’t seen before, causing lookup timeouts and excessive connections to the service. Plain DNS works very well.…

• Fixed

The Router service has stopped working suddenly

Hi I am using a paid account, configured on the router level with DDNS, It was working like a charm. Now, It stopped working suddenly, it works on the device level only,…

Routing for DNS Connectivity

Our school, The Island School, recently signed up for your service. Our IT company has been unable to get the routing for DNS connectivity to direct requests to NextDNS and have our filtering work.…

NextDNS high CPU usage

I use the latest stable version of NextDNS app on my Windows 10 laptop which is version (3.0.12-2-6g48bdf4) but every few days I notice that my laptop's fan start running loud & very fast indicating…

Even after I connect my IP to nextDNS it says This device is using NextDNS with no profile.

NextDNS, never works anymore it always says This device is using NextDNS with no profile. Even after I link my IP anyone know a fix? And no I can’t make a configuration profile

Pro yearly plan charge failed.

I purchased Next DNS Pro yearly subscription on 28th March 2023. I'm receiving this mail since then, although I've charged. I unable to find any support email of Next DNS. Can I get support here?

Doesn't resolve

Hello, I have problem with resolving domains through nextdns (they resolve correctly e.g. through google dns): vid.gov.lv - this is official State Revenue Service website in Latvia eds.vid.gov.…

Next DNS stops working overnight on my Tizen os device

Hello, I'm a new user and Im having an issue where Next DNS randomly stops working on my Samsung tv. The MAC address of the TV is already been setup to use a static IP address from the router…

URL Issue

Hello When I switch on nextdns on many websites I try to browse to I get the attached message, if I uninstall nextdns it does not happen. Is there a setting I need to adjust for this please.…

Payment Failed

Dear Nextdns, Please help my usual monthly payment failed. Even tho i used same active visa / debit card that I used previously to pay for monthly subscription.

NextDNS incompatibility with Asus Routers

NextDNS smart routing isnt so smart, with ANY asus routers with trend micro connected next DNS tends to get stuck on trendmicros home area (Japan) even if you're in north america.…