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Payment Failed from India, through HDFC Debit Card and ICICI Credit Card

Hi,

When I tried to pay for yearly subscription with HDFC Bank Debit Card I got the SMS that the Transaction Failed. I am using the same card for all other Online international and National transactions but in the case of NextDNS it got failed. It is not asking the OTP Screen. 

In the case of ICICI bank crdit card, no message but no OTP or transaction not happened.

It shows 

**** **** **** 1234

Your next automatic payment will be for ₹1,590.00 on June 1, 2026.

also

Balance : US$0.00

Available balance :US$0.00

Balance becomes available to pay out after a month in order to cover potential refunds.   

Please help me how to payout, because It is very important now for the child.

2 replies

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    • Flatbrim
    • 11 hrs ago
    • Reported - view

    Same issue. This is an issue with Stripe. They aren't registered as trusted providers in India and without that registration, Indian cards, which require OTP verification by RBI policy, don't work. I have had the same issue on other websites using Stripe as the payment merchant. Please help to solve this for us. 

    • Ambadi
    • 4 hrs ago
    • Reported - view

    Hai,

    Is there any way to pay the amount. Anybody have any other alternative method, please suggest. Means payment from Indian Debit / Credit Cards.

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