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DNS Redirected to Turkey

Hello

I'm a Canadian user and using the Pro plan and recently discovered that my DNS is being sent to Istanbul, Turkey instead of North American servers.

When using ping.nextdns.io, the Turkey server shows up as 150ms but uses it anyway. Even when Canadian and USA based servers are 20ms or less.

I do not want my data sent to Turkey so how can we fix this?

Thanks

7 replies

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    • NextDNs
    • 10 mths ago
    • Reported - view

    Can you please provide a https://nextdns.io/diag

      • customer_dns
      • 10 mths ago
      • Reported - view

      I completed the diag twice, do you need me to post the URL of the results in here?

      • NextDNs
      • 10 mths ago
      • Reported - view

      yes please

      • customer_dns
      • 10 mths ago
      • Reported - view

       here you go:

      https://nextdns.io/diag/d8840ca0-b622-11ee-ab89-77dd7d76c2f1
      https://nextdns.io/diag/5c2f7a30-b623-11ee-8de6-db77fe10ed4d

      • customer_dns
      • 10 mths ago
      • Reported - view

      zepto-ist is the one that keeps taking priority that I've observed which is ~150 ms so the responses are slow and I don't like the idea of using an overseas server.  I have temporary switched to AdGuard DNS as a workaround until this issue is resolved.

      • NextDNS_Network
      • 10 mths ago
      • Reported - view

       We've made some changes and it should no longer be routed to Istanbul.

      • customer_dns
      • 10 mths ago
      • Reported - view

       Thank you so much!  I do see different results already.  I'll keep an eye on it and let you know if I observe any issues again.

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  • 10 mths agoLast active
  • 7Replies
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