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T-Mobile Visual Voicemail Blocked by NextDNS

NextDNS is blocking T-Mobiles Visual Voicemail on my Pixel 7 Pro's stock Phone app. As soon as I disable NextDNS my visual voicemail instantly works. 

I have added vvm.mstore.msg.t-mobile.com to my "Allowlist" and still unable to get it working.

Are there any solutions or even a known bug? I see people having issues with the iPhone and being able to fix it so I'm hoping there is something for Android.

2 replies

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    • glarus
    • 1 yr ago
    • Reported - view

    Any resolution to this? I'm having the same issue and can't use NextDNS until this is figured out.

    • Tom_King
    • 1 yr ago
    • Reported - view

    See the message replies from Taylor in this thread <https://help.nextdns.io/t/35hf2pl/ios-visual-voicemail-malfunction> It's working for me as of today, March 23, 2023 on T-Mobile in the USA.

    NOTE:  For the solution to work you MUST use the mobile configuration profile method with EXCLUDE, not just add the domains to your allow list.

    Unfortunately, using the configuration profile means that you can't use the convenient App Store "NextDNS" app.

    Instead, to turn NextDNS on and off you must toggle between "Automatic" and "NextDNS" using -

     Settings > General > VPN & Device Management > Restrictions and Proxies - DNS

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