Why is NextDNS charging me?
I did not sign up for this service, but they are putting a recurring charge on my credit card of $1.99. Who do I contact to stop this? If this was some sort of hidden checked-box at the bottom of another service I signed up for it seems sleezy. Thanks for any help you can provide.
37 replies
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This isn't a fraud situation. I find it extremely hard to believe someone is scamming a CC for a measly $1.99 per month. Everyone responding with advise on how to handle fraud with the CC issuer is missing the point the OP is making.
Why can't NextDNS find the "account" with the CC charge? Then provide details to cancel the "account"? An "account" that was probably created unknowingly by the OP (and myself, as I'm in the same situation).
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Update: I got reply and got the email address which was trying to make the payment, surprising that email was same as to my google play gaming profile name but with some numbers at the end, and i tried that email in outlook(because it was an outlook email) and it said that no such email exists. Which is weird.
Not sure what's next.
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I have no idea what nextDNS is, or what it does, but somehow I am being billed $1.99 a month. My CC company flagged it as fraud and did not pay. I was sent new cards. Just received another fraud warning on new card. Turns out companies can request new card numbers for recurring payments. This time my CC company denied charge and blocked them from future charges. We will see what happens.
Sleazy company with zero ability to stop this from happening. Good luck to all of us!
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I will ask in the fist place why did you input your credit card details if you did not want to subscribe? The service is free and does not request any payment details.
Stop complaining, especially when you talk about fraud, and assume your errors. Otherwise don't use something that you don't understand.
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I really dont think its a fraud, why would anyone get the credit card details by fraudulent means to do a 2$ or in my case 28$ transaction!!!
I think it's something else which is for nextDNS to figure out else it would be really bad for their brand image.
Content aside
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