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Splash page on public wifi's

Hello,


When users connect to a public network i.e. Starbucks, the splash page does not appear and the user is unable to connect to the SSID and the internet.

What is the cause of this?

Thank you

6 replies

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    • NextDNs
    • 2 yrs ago
    • Reported - view

    What platform is it and how is NextDNS setup?

      • Aubrey_Holmes
      • 2 yrs ago
      • Reported - view

      NextDNS end users devices are Windows and we're using the NextDNS endpoint agent on these machines.

      • NextDNs
      • 2 yrs ago
      • Reported - view

      Aubrey Holmes which version of the agent?

      • Aubrey_Holmes
      • 2 yrs ago
      • Reported - view

      NextDNS How would I be able to see the version of an agent through the portal?

      • NextDNs
      • 2 yrs ago
      • Reported - view

      Aubrey Holmes I'm assuming you are talking of our Windows app, please tell me which platform otherwise:

      1. Right-click the NextDNS icon in the system tray (it may be hidden in the systray overload
      2. In the menu, select "Settings"
      3. In the window that appears, you should see the agent version, please report it
      • Aubrey_Holmes
      • 2 yrs ago
      • Reported - view

      NextDNS All clients are using Windows devices. All users are on the latest version - 1.38.0

       

      Thank you

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  • 2 yrs agoLast active
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