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impossible connection of private DNS on Google pixel 6

hello, since this morning, it is impossible for me to connect to the nextdns service on my pixel 6 updated with the may patch.  Is there a breakdown?

57 replies

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      • NextDNs
      • 2 yrs agoFri, June 3, 2022 at 2:48 AM UTC
      • Reported - view

      Please try with IPv6 disabled on the device to see if it helps.

        • tggege
        • 2 yrs agoFri, June 3, 2022 at 6:11 PM UTC
        • Reported - view

        NextDNS oui en ipv4

        • Reony_Tonneyck
        • 2 yrs agoSat, June 4, 2022 at 4:48 AM UTC
        • Reported - view

        DynamicNotSlow I figured. No worries I'll deal with it. I noticed it gets better after turning on/off airplane mode. 

      • boarf
      • 2 yrs agoTue, June 28, 2022 at 9:45 AM UTC
      • Reported - view

      Hi, I also have the same problem on a Pixel 6 Pro with GrapheneOS (stable, up-to-date), and the Orange mobile operator. I cannot disable IPv6 in APN settings.

      https://ping.nextdns.io :

      anexia-par (IPv6)        1 ms  (ultralow1)
      anexia-par               1 ms  (ultralow1)
      virtua-par               1 ms  (anycast2)
      virtua-par (IPv6)        1 ms  (anycast2)
      netbarista-par (IPv6)    2 ms  (anycast1, ultralow2)
      netbarista-par           2 ms  (anycast1, ultralow2)
      vultr-lon                8 ms
      anexia-lon (IPv6)        8 ms
      zepto-lon (IPv6)         8 ms
      anexia-lon               8 ms
      zepto-lon                8 ms
      vultr-lon (IPv6)         8 ms
      zepto-mrs (IPv6)        10 ms
      zepto-mrs               10 ms
      anexia-mrs (IPv6)       12 ms
      anexia-mrs              12 ms
      zepto-bru (IPv6)        12 ms
      fusa-bru                14 ms
      fusa-bru (IPv6)         14 ms
      zepto-bru               18 ms

      https://test.nextdns.io :

      { "status": "unconfigured", "resolver": "90.84.9.14", "srcIP": "2a01:cb01:2067:9413:0:3d:1d8b:fd01", "server": "netbarista-par-1" }

        • boarf
        • 2 yrs agoFri, July 1, 2022 at 8:57 AM UTC
        • Reported - view

        Plus, I wanted to use the NextDNS app, but it creates a VPN connection to provide DNS configuration. Android does not support using two VPNs at the same time, and I already use another VPN connection to access my home network.

        According to previous posts in this thread, it looks like IP6 support by the mobile carrier is problematic. Could it be circumvented by providing alternative DoT adresses that would resolve to IP4-only or IP6-only resolvers? e.g. configid.dns4.nextdns.io and configid.dns6.nextdns.io

        Thanks!

        • boarf
        • 2 yrs agoWed, July 13, 2022 at 2:19 PM UTC
        • Reported - view

        On second thought, is it sure it is about IPv6? when I use different IPv6 connectivity tests using default DNS, everything seems reachable, even IPv6 DNS resolvers. But switching to nextdns make all tests fail. It's a bit strange, as if NextDNS was specifically filtered. Is there a way to check that?

      • wolfthomas
      • 2 yrs agoWed, August 24, 2022 at 6:27 PM UTC
      • Reported - view

      Hi everybody, hello tout le monde!

      I have the same problem with CalyxOS on my Pixel6a. Still OK on my GraphenOS on Pixel 3XL

      • Cool
      • 2 yrs agoWed, September 21, 2022 at 5:28 PM UTC
      • Reported - view

      Same issue with Pixel 6 recently updated to Android 13 (the problem apparently predates this)

      Consistently says "Private DNS server cannot be accessed."  either with or without the App.

      Works fine with WiFI, though it kind of struggled before IPV6 was enable on my network.

      • Paolo_Stefani
      • 2 yrs agoFri, October 14, 2022 at 6:12 PM UTC
      • Reported - view

      Same here, Pixel 6 pro it used to work then suddenly with Nextdns app works but private DNS no, while on wifi, via mobile network works fine.

      If I try one.one.one.one it works fine.

      I don't think this depends on the wifi network operator, because I have configured my home router to use nextdns and all other devices work fine.

      • Hey
      • 2 yrs agoSat, October 15, 2022 at 10:45 AM UTC
      • Reported - view

      It's mostly Ports being blocked by the network provider. I was using Vodafone where I live and they were blocking the DoT port so I couldn't use Private DNS. So if it's working on one network like home WiFi and not on Mobile or vice versa it's likely the network blocking it.

      Pretty sure I heard that T-Mobile also has issues when you have some Parental Control / Safe DNS options provided by them.

        • Paolo_Stefani
        • 2 yrs agoSun, October 16, 2022 at 6:04 AM UTC
        • Reported - view

        My wife's phone works fine with the same connection, so i doubt that it depends on the network provider.

      • shinglesnowbeam
      • 2 yrs agoSun, October 16, 2022 at 11:23 AM UTC
      • Reported - view

      Hi there

      Only me and my family's two Pixel6a's can't reach the internet from the home network, but I think this is probably the case in our case. (IPv6 and v4 are coming to the router, wifi is a bridge)

      I'll review the network to try and fix the problem.

      https://issuetracker.google.com/issues/222877988?pli=1

      • Sea_Wolf
      • 2 yrs agoThu, October 20, 2022 at 10:16 PM UTC
      • Reported - view

      I'm now experiencing this issue as well. Been using NextDNS through private DNS setting on a Galaxy S22 Ultra with Telstra in Australia. Suddenly it stopped working while on mobile date, but works fine when I'm connected to WiFi. If I use the NextDNS app I'm able to connect and if I change the private DNS setting to a different provider (ControlD, Cloudflare etc.) then it works fine, so whatever the issue is it's specific to NextDNS.

      Telstra has been gradually moving to an all IPv6 network, so it's possible that I've been cutover and that's now part of the problem.

        • Justin_Freitag
        • 2 yrs agoFri, October 21, 2022 at 1:19 AM UTC
        • Reported - view

        Sea Wolf same, on Telstra and experiencing the same problems. 

        • Sea_Wolf
        • 2 yrs agoFri, October 21, 2022 at 1:25 AM UTC
        • Reported - view

        Justin Freitag Good to know that it's not just me! 😄

      • Gui_Gast
      • 2 yrs agoFri, October 21, 2022 at 7:22 PM UTC
      • Reported - view

      5 month and not solved?

      I have the same issue on my pixel7 and its work fine with quadnine DNS...
      dns.quad9.net

      Please do something.

        • Sea_Wolf
        • 2 yrs agoMon, October 24, 2022 at 1:20 AM UTC
        • Reported - view

        Gui Gast The problem is only going to keep spreading as more mobile providers move to single stack IPv6. Whatever the issue is it seems to be unique to NextDNS, I'm having trouble using ControlD instead now.

        • Gui_Gast
        • 2 yrs agoWed, October 26, 2022 at 2:49 PM UTC
        • Reported - view

        Sea Wolf  Didnt knew ControlD, seems nice, will get a try. Thanks!

      • Gui_Gast
      • 2 yrs agoFri, October 21, 2022 at 9:12 PM UTC
      • Reported - view

      Work fine with vpn to home router configur with NextDNS.

      • Gui_Gast
      • 2 yrs agoSat, October 22, 2022 at 7:26 AM UTC
      • Reported - view

      Work fine with 9xxxxx4.d.adguard-dns.com to.

      • NextDNs
      • 2 yrs agoThu, October 27, 2022 at 9:49 PM UTC
      • Reported - view

      We found the issue and we have a fix waiting to be rolled out.

        • Sea_Wolf
        • 2 yrs agoThu, October 27, 2022 at 10:00 PM UTC
        • Reported - view

        NextDNS That's great news. Glad its been tracked down, I know how frustrating it can be to locate these sort of issues.

      • Marc.3
      • 2 yrs agoSun, October 30, 2022 at 12:00 PM UTC
      • Reported - view

      I can confirm is working now on Pixel 7 in 4G connection!! Good job, thanks!!

      • Gui_Gast
      • 2 yrs agoSun, October 30, 2022 at 12:25 PM UTC
      • Reported - view

       Seems good on my pixel7 to, thanks!

      • Sea_Wolf
      • 2 yrs agoSun, October 30, 2022 at 9:04 PM UTC
      • Reported - view

      All seems to be working again on my S22 on Telstra. :-)

      • shinglesnowbeam
      • 2 yrs agoWed, November 2, 2022 at 1:18 PM UTC
      • Reported - view

      My pixel6a is now working
      Thank you!

      Content aside

      • Status Solved
      • 5 Likes
      • 8 mths agoSat, July 6, 2024 at 7:38 AM UTCLast active
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