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POPs are down. NextDNS needs a status page.

I am using DoH, there is so much downtime lately. I am working remote and need a stable connection.. I think NextDNS needs a status page.

17 replies

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    • msyagli
    • 2 yrs ago
    • Reported - view

     

    Down again. 馃ズ

    • NextDNs
    • 2 yrs ago
    • Reported - view

    Please provide a https://nextdns.io/diag when the issue happens.

      • msyagli
      • 2 yrs ago
      • Reported - view

      NextDNS I couldn' t even use diagnose script. Disabled NextDNS and tried it. But it responded 400. Tried so many times, btw I have no connection problems without NextDNS.

      • msyagli
      • 2 yrs ago
      • Reported - view

      NextDNS It just worked now, https://nextdns.io/diag/fbb92220-2139-11ed-8a2f-05ed0b26fa64 There is clearly something wrong with infrastructure. It happens too often. I can't rely NextDNS. :(

      • NextDNs
      • 2 yrs ago
      • Reported - view

      M. Sait Yagli our network team get back to you. This is most likely a routing issue between your ISP and us.

      • msyagli
      • 2 yrs ago
      • Reported - view

      NextDNS Problem continue to bug our network. Any ETA for fix? Thanks.

      • Mango_Engine
      • 2 yrs ago
      • Reported - view

      M. Sait Yagli On then note of the issue, could just be Millenicom messing up with the routing.

      From my experience Turk Telekom is perfectly fine and never had any downtime with NextDNS servers.

      • msyagli
      • 2 yrs ago
      • Reported - view

      Hey You may be right but I am also using Adguard DNS and tried other services as well with no problem. Glad to hear you have no problem btw. :)

      • Mango_Engine
      • 2 yrs ago
      • Reported - view

      M. Sait Yagli Adguard DNS used to be completely free, the more users, the more reports and general feedback to the ISP if there are issues, and they might also be using another server that works well with your iSP.

      Since you have Superonline, if you have Fiber infrastructure, I'd definitely recommend the 500mbps deal. It's 200 TL instead of the usual 100 TL for Millenicom but you get 500mbps down compared to maximum 100.

      5x the speed for 2x the price and pretty sure Turkcell doesn't have these issues. So if you got the right house with the right infrastructure, I'd definitely say go for it. We still haven't gotten Fiber from them so I'm waiting, the price is really worth it and it's a one year contract.

      I also know this isn't a solution but if it's routing related the ISP would have to fix it and since you shouldn't be on a contract because of your ISP it would be getting a two for one, you'd get rid of possible bad routing and increase your speed by 5 fold.

      • NextDNS_Network
      • 2 yrs ago
      • Reported - view

      M. Sait Yagli 

       

      Hi, could you run the following commands and paste the results here or send me via DM when you have issues reaching nextDNS?

      Linux / macOS 

      dig test.nextdns.io
traceroute ipv4.dns1.nextdns.io
traceroute ipv4.dns2.nextdns.io
traceroute 45.90.28.0
traceroute 45.90.30.0

       

      Windows 

      nslookup test.nextdns.io
tracert ipv4.dns1.nextdns.io
tracert ipv4.dns2.nextdns.io
tracert 45.90.28.0
tracert 45.90.30.0
      • msyagli
      • 2 yrs ago
      • Reported - view

      NextDNS Network Ofcourse.

      • msyagli
      • 2 yrs ago
      • Reported - view

      NextDNS Network 

      • msyagli
      • 2 yrs ago
      • Reported - view

      NextDNS Network https://nextdns.io/diag/5fe95940-2590-11ed-9cec-eb9bbd3a6999

      • NextDNS_Network
      • 2 yrs ago
      • Reported - view

      M. Sait Yagli 

      Hi, we've checked the routing and tried to run traceroute from our POPs. All traceroute failed near 217.65.186.147, a Millenicom IP address. It looks like your ISP has some routing issues or they banned our IP address.

      • msyagli
      • 2 yrs ago
      • Reported - view

      NextDNS Network I don't think they banned you, may be the issue is CGNAT. It's very common in Turkey' s internet infrastructure. It' s really odd, uptime issue is not consistent through the day. It occurs one or two times in a day and DNS servers are unreachable like 3-5 minutes. Then issue disappears. It' s very frustrating. And there is no problem with other DNS services. I like NextDNS, but I can' t rely the service anymore. It' s so sad. 馃槬 Thanks for your time btw.

      • ahmed_ensar
      • 2 yrs ago
      • Reported - view

      NextDNS Network   Can you peer with TurkNet(AS12735)? anycast etc. services are constantly crashing.

    • ahmed_ensar
    • 2 yrs ago
    • Reported - view

    Google Translate:

    The other day, the "next dns" routes were broken, when I looked with the pingplotter, the number of hops was decreasing by 10 or 5 per second, so the routes were changing momentarily. For this reason, the weak processor of the router could not stand it and the modem was locked :D "Keenetic"  "T眉rkiye"

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