A few months ago I paid for a year of your service, but I've not been particularly impressed. My bad, should have checked first.
Now, something is preventing my setup from working at all. And I can't seem to figure it out on my own. For the life of me, I can't find a customer support link I can email or contact. Where do I turn, other than using a public forum?
Ask you question on the forum, the community with us as a backup will answer. Please make sure you search the forum for similar issues first.
Not sure I follow. What is controld?
What exactly don’t work?
They had a direct support on their website and honestly I saw people complain that they were using a third party support tool and it's bad for privacy etc etc. So it's like, people complained and probably the reason why it doesn't exist now. The forums is pretty active, someone usually replies in just a few hours and NextDNS support gets involved quite often honestly. Not the most active but at a point most of the other "Support" that is offered, unless it's a business/enterprise is just people reading a script so at the end you get to talk to someone yeah but it doesn't fix anything.
- 2 yrs agoLast active