Missing invoices + partnership inquiry (IT distributor)

Hello,

I've been trying to reach you about two matters for a while now with no response through the usual channels, so I'm putting it in writing here:

1) I'm not receiving the invoices for my account. I need them for accounting, and so far no one has been able to send them.

2) I'm an IT distributor and I want to speak with sales about a possible partnership (reseller / partner). I've written several times and can't get any response from sales.

I'd appreciate a concrete answer on both points, or to be pointed to the right contact. Thank you.

Carlos Landa