1

unannounced raise

I learned that the service price increased with the newly issued invoice.
I applied for cancellation but did not receive a response regarding a refund.

I sent an email to billing@nextdns.io but there was no response.

I request a refund due to the unannounced increase.

 

Increasing prices without any notification is unethical.

6 replies

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    • Justin_Rutledge
    • 8 mths ago
    • Reported - view

    Where is this price increase showing for you?  The price on my invoice and the price listed on their site is the same for me as it has been for the last three years 

      • Blue
      • 8 mths ago
      • Reported - view

      they increase the price for new subscriber, or in my case, when changing the payment card.

      • iOS Developer
      • Rob
      • 8 mths ago
      • Reported - view

       What was your old price and what is the new one?

      • Blue
      • 8 mths ago
      • Reported - view

       

      • iOS Developer
      • Rob
      • 8 mths ago
      • Reported - view

      Blue Thank you.
       

      TRY = Turkish Lira? Maybe the high inflation in Turkey is causing this?
       

      Still not nice if the price changes without notice.

      • Martheen
      • 8 mths ago
      • Reported - view

       Seems like they forgot to adjust the regional pricing for a while and then fixed it. On 16 September 2022, 130 TRY is about 7.2 USD, currently, 500 TRY is about 18.5 USD. In my currency, the annual subscription is 290k IDR about 18.8 USD which is relatively stable during the last 5 years.

      I'm guessing the 130 TRY price was set around the 2020s when it's roughly equal to 18 USD and no one remembers to update it as TRY fall.

Content aside

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  • 8 mths agoLast active
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