Question about annual Business/Education plan upgrade
Hello,
I currently have questions regarding the annual Business/Education plan billing.
Let’s say I purchase the annual plan for 50 users. If, after three months, I need to upgrade the plan to 100 users, how is the billing handled in this case?
Is the difference charged on a prorated basis for the remaining months?
Or is the plan renewed from the date of the upgrade with a new annual billing cycle?
I would like to understand how the upgrade process works for annual plans, so I can plan the subscription properly as our number of users grows.
I already subscribe to the 50-user business plan with a monthly payment. I've sent several emails to the NextDNS sales team but haven't received a response.
Thank you in advance for your clarification.
Best regards,
Jose Luis
1 reply
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It will update on the next billing cycle. There is no prorata.
Content aside
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