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Enable Logs and Denylist Settings Keep Getting Lost

Hello!

 

Settings from a configuration is keep getting lost.

For example,

P1:  Settings -> Logs section -> "Enable Logs" is getting turned off.

When this happens, all the previous logs disappear.

 

P2: On a related note, also, the domain I added in the "Denylist" is keep getting lost after 30min - 60min.

 

I created a new configuration #2, but it's happening in the configuration #2 as well.

Also, strange thing is "Allowlist" settings is not affected.  When Denylist and "Enable Logs" settings get reset, "Allowlist" is not impacted.

 

Thank you

5 replies

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    • Mike_Kim
    • 2 yrs ago
    • Reported - view

    Also, I've noticed that any changes in "Websites, Apps & Games" are getting lost as well.

    • losnad
    • 2 yrs ago
    • Reported - view

    I assume you did sign up and you are not using a temporary configuration.

    Try to do the changes with another browser.

      • Mike_Kim
      • 2 yrs ago
      • Reported - view

      Hi losnad 

      Thank you for your message.

      Yes, I signed up.

       

      I created total 7 configurations and this behavior is happening only on active 3 configurations where laptops are configured. 

      The other 4 configurations that no devices is connecting to is not having this problem.

       

      I tried to change settings in both Chrome and Safari.

      The settings does get saved. (i.e. when I refresh the browser, it displays the correct information.)

      But when I check back in 20-30 min, the changes get lost.

       

      Thank you!

    • losnad
    • 2 yrs ago
    • Reported - view

    I have no idea what is going on.

    I think you should collect as many informations, print screens etc and together with informations about the configurations ID, account and IP and send them in private to @nextdns

      • Mike_Kim
      • 2 yrs ago
      • Reported - view

      Thank you losnad !!👍

Content aside

  • 2 yrs agoLast active
  • 5Replies
  • 43Views
  • 1 Following