187

Server Status page

can we have a Server status page? with all the servers and their Uptime% ?

19 replies

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    • Ultramarine_Car
    • 3 yrs ago
    • Reported - view

    Adding to this Idea

    It can be similar to what Quad9 has done at;
    https://status.quad9.net/smap

    Statuses available there are

    • Online
    • Bypass
    • Maintenance
    • Degraded
    • Coming Soon
    • Unknown

    This status page should also be available to access via IP address if the DNS server were to be down and inaccessible for a user.

    It should be similarly 'advertised' to the user like what OpenDNS/Umbrella has done
    https://status.umbrella.com

    • Adam_Carlin
    • 3 yrs ago
    • Reported - view

    Yes, services lately to the DNS has been subpar according to my own status monitor. We need more transparency with what we're paying for.

    • Dan.2
    • 3 yrs ago
    • Reported - view
    Adam Carlin said:
    We need more transparency with what we're paying for.

     Amen to that.  I am paying for this personally and I really want to recommend this to my company but there have just been too many outages with zero accountability  :-(

    • Markus_Schneider
    • 3 yrs ago
    • Reported - view

    I’m having issues right now and was searching for such a status page. All I found was this thread 🙄

    • tekfranz
    • 2 yrs ago
    • Reported - view

    Yes, a status page would be good.

    • John_T
    • 2 yrs ago
    • Reported - view

    Like loh said, https://status.quad9.net/smap is an awesome example of what could be done. 

    • Jonathan_z
    • 2 yrs ago
    • Reported - view

    Another vote for the status page. Quad9 example is great showing enough detail to please most of us. I remember when OpenDNS (pre Cisco era) would show the total global requests they were handling. That was great.

    • Seijito
    • 2 yrs ago
    • Reported - view

    We really need something like this. Lately I'm having problems with my network, WAN seems to be up but I can't get anything to load. A few seconds later everything is okay again. Having a status page would let me know if the service is experiencing any problems.

    • Dominic_N_Smith
    • 2 yrs ago
    • Reported - view

    I agree with this suggestion.

    In case it helps anyone, there's a good external status record here: https://www.dnsperf.com/dns-resolver/nextdns

    • user_89473
    • 1 yr ago
    • Reported - view

    This shouldn't have to be asked for as a feature request. Something mission critical like a DNS provider should have a status page. 

    I had DNS issues and it would have been great to get an email notice instead of manually figuring out that temporarily switching providers resolved issues.

    I searched and this thread came up.

    • xthiago
    • 1 yr ago
    • Reported - view

    Hey NextDNS team, there are some open-source options: https://github.com/topics/statuspage

    • PartonsDolly
    • 1 yr ago
    • Reported - view

    I love nextdns, but HOT TAKE:

    Having a status page for a core internet service should  probably be a pre-requisite before starting to charge customers / enterprises? 🤷🏽

    • NextDNs
    • 1 yr ago
    • Reported - view

    We will add a status page eventually, but unlike most services, a DNS service works differently: due to the highly distributed nature and the automatic re-routing of the DNS queries to other PoPs, unless there is a global outage, which never happened to us so far (knock on wood), knowing that a given PoP somewhere is degraded won't give you much insight.

    With almost 300 PoPs (2 PoPs per location), there is always a PoP somewhere in the world in a degraded state, with traffic rerouted to the secondary PoP on the same location and/or PoPs next to them. Our system handle that automatically so there is no perceived user impact. 

    99% of the issues reported here are due to BGP routing, which only affect a single location for a given provider, which is why we always have two different paths for each location to mitigate such issue. For those problems unfortunately, a status page won't be of any help and might even be confusing. Those problems are also harder to solve, as we don't always have a good way to fix them. Note that those issues are mostly impacting BGP (anycast), our "ultralow" steering is much much more stable and efficient, which is why we are recommending it when it is possible.

      • Warren
      • 4 mths ago
      • Reported - view

      however. Such as was the case the other day when the NextDNS API services are degraded. A status page will be of extreme help to people when checking where the issue lies.

      • aqua_airplane
      • 1 mth ago
      • Reported - view

       it took an year to answer the question and it turns out, as per google search, not a  completely accurate answer? please clarify  

    • sudosm
    • 8 mths ago
    • Reported - view

    https://ping.nextdns.io is what I use to figure out when the ultralow provider closest to me is down. 

    I assume there is monitoring in place for ping errors there, but a way to report an outage would be great for a paid product. Otherwise, I have no sense of whether the problem is actively being remediated by NextDNS or when it is resolved without manually checking that page until the provider is back in a good state.  

    • Colin_Stubbs
    • 4 mths ago
    • Reported - view

    +1 status page needed.

     

    Where I am right now, api.nextdns.io is failing intermittently for POST requests for instance. It would be good to have some visibility of it being a known problem that someone's working on... rather than sitting here wondering if anyone actually is... and hence if I should pay NextDNS again or simply move to another provider.

     

    HTTP status code of 500 is eventually received, after about 50 seconds, with a JSON payload in response is {"errors":[{"code":"internalServerError"}]}

    • aqua_airplane
    • 1 mth ago
    • Reported - view

    three years later, I agree and ask, where can i find it?or is it still an issues? 

Content aside

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