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Network error when attempting to use dynamic DNS

If I am attempting to configure DDNS and enter my hostname of xyz.synology.me (not my actual hostname, just putting xyz to anonymize it), I get the attached error.

How can I resolve this?

In another nextdns profile I use, I have been able to do this same thing without issue, with another synology.me DDNS hostname. So it's just happening in one of my profiles.

17 replies

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    • NextDNs
    • 11 mths ago
    • Reported - view

    The issue has been fixed. Thanks for the heads up.

    • losnad
    • 11 mths ago
    • Reported - view
      • Ben_G
      • 11 mths ago
      • Reported - view

      thanks for that, I saw your comment in that thread while searching for solutions. In my particular case, I have no caps or spaces.

    • Harry_Cover
    • 11 mths ago
    • Reported - view

    I have the same problem with one profile but not the others. I double checked my domain name, I even used the x.x.x.x.nip.io resolver and I still get an HTTP 500 error with this response body :

    {"errors":[{"code":"internalServerError "}]}
    • losnad
    • 11 mths ago
    • Reported - view

    You can check to see if it's working, do you get as answer your IP?

    Replace YourID (the one from setup) and YourDDNS (xyz.synology.me) with yours

    https://dns.nextdns.io/YourID?name=YourDDNS&type=A

      • Ben_G
      • 11 mths ago
      • Reported - view

      yes, here's a screenshot. The IP it reports back is accurate and current.

      • losnad
      • 11 mths ago
      • Reported - view

      In previous cases it was human error, now it is a problem on NextDNS end. I tried again to add the same working DDNS on another configuration and it gives me the same error.

      • Ben_G
      • 11 mths ago
      • Reported - view

       thanks for your help, I appreciate it

    • Roy
    • 11 mths ago
    • Reported - view

    Same error, any update to fix this?

    • Andrew_Ba
    • 11 mths ago
    • Reported - view

    I am experiencing the same issue. 

    • Roy
    • 11 mths ago
    • Reported - view

    Are we reporting this in the right place?  Seems like it has been several days and still not resolved?

    • Carson
    • 11 mths ago
    • Reported - view

    I'm having the same issue, have tried with multiple domains and still getting the exact same error.

    • citydweller1985
    • 11 mths ago
    • Reported - view

    Same problem here.

    • Dan_Glebitz
    • 11 mths ago
    • Reported - view

    Same problem here, I have been 'pulling my hair out' trying to sort it out. No matter what I do, I get the same network error as shown in the 1st post.

    • Roy
    • 11 mths ago
    • Reported - view

    Works now

    • Dan_Glebitz
    • 11 mths ago
    • Reported - view

    Yep. Confirmed, works for me too.

    • citydweller1985
    • 11 mths ago
    • Reported - view

    It works!

Content aside

  • Status Fixed
  • 3 Likes
  • 11 mths agoLast active
  • 17Replies
  • 466Views
  • 7 Following