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High latency in Taiwan (Chunghwa Telecom)

* My post from yesterday is not showing up, so I'm trying to repost it again.

Hello,

Recently I've noticed high-latency issues in Taiwan when using Chunghwa Telecom(The biggest ISP in TW), issues persist on both home internet and phone cellular.

As shown in the screenshot, the latency to servers in Taipei is quite high though I'm located in Taipei physically. 

Diagonosis is here: https://nextdns.io/diag/09f4ddf0-e91d-11ee-b0a6-136af2a7a1c0

Thanks!

11 replies

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    • ray0901
    • 2 wk ago
    • Reported - view

    Any updates?

    • ray0901
    • 10 days ago
    • Reported - view

    Quite sad that no support here

    • NextDNs
    • 10 days ago
    • Reported - view

    We are working on this. Can you please share the result of the following commands:

    dig dns.nextdns.io
    dig ipv4.dns1.nextdns.io
    dig ipv4.dns2.nextdns.io
    

    Replace dig by nslookup if you don't have dig on your platform. Something is off in the diag you provided.

      • ray0901
      • 10 days ago
      • Reported - view

       Hi, thanks for replying. Please see the results below, I've also did the ipv6 ones. Hope it helps!

      • R_P_M
      • 9 days ago
      • Reported - view

       For the IPv6 ones just add “aaaa” to the dig command.

      “dig ipv6.dns1.nextdns.io aaaa”

      • ray0901
      • 9 days ago
      • Reported - view

    • NextDNs
    • 9 days ago
    • Reported - view

    Just to inform you the resolution of this issue will take some time due to the recent hearthquake.

      • ray0901
      • 9 days ago
      • Reported - view

       no worries, keep me updated!

      • NextDNs
      • 5 days ago
      • Reported - view

       Please try another diag, it should be fixed now.

      • ray0901
      • 5 days ago
      • Reported - view

       Hi, I ran a new diag and the results are here: 

      https://nextdns.io/diag/57ccc9c0-f494-11ee-bb98-81cde744340f

      Looks like the new lightnode-tpe server is performing better than the previous anexia-tpe one, though it's falling slightly behind the zepto-hkg server which is a bit confusing as I'm in Taipei geographically.  Additionally, The zepto-tpe IPv6 server has a high latency, I'm not sure if I should be concerned about this.

      • NextDNs
      • 5 days ago
      • Reported - view

       looks good. Those differences are in the noise.

Content aside

  • 5 days agoLast active
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