0

NextDNS has charged me 5 times in the last week

So I do not know what is happening but I have been charged 5 months worth of subscription now. Using a personal subscription does not have access to email support. I already cancelled the subscription. Last charged was earlier today. What should I do now?

3 replies

null
    • CatBabylon
    • 1 yr ago
    • Reported - view

    The standard process (at least in the UK, but I think should be same anywhere) is to raise a chargeback with your bank

    • Edward.1
    • 1 yr ago
    • Reported - view

    Update: So after I canceled my subscription via PayPal. I received an email that my subscription has expired and I checked my account and it is back to 300k queries. Wow. Really?

    • NextDNs
    • 1 yr ago
    • Reported - view

    Please send the details of your subscription at billing@nextdns.io

Login to reply

Content aside

  • 1 yr agoLast active
  • 3Replies
  • 127Views
  • 3 Following