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NextDNS has charged me 5 times in the last week

So I do not know what is happening but I have been charged 5 months worth of subscription now. Using a personal subscription does not have access to email support. I already cancelled the subscription. Last charged was earlier today. What should I do now?

3 replies

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    • CatBabylon
    • 10 mths ago
    • Reported - view

    The standard process (at least in the UK, but I think should be same anywhere) is to raise a chargeback with your bank

    • Edward.1
    • 10 mths ago
    • Reported - view

    Update: So after I canceled my subscription via PayPal. I received an email that my subscription has expired and I checked my account and it is back to 300k queries. Wow. Really?

    • NextDNs
    • 10 mths ago
    • Reported - view

    Please send the details of your subscription at billing@nextdns.io

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Content aside

  • 10 mths agoLast active
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