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Won't update on UDM-P and no answer from support email?

I have a UDM-P and did the CLI install.  Worked great.  At some point, updates wouldn't install.  I tried to uninstall and re-install that failed.  The I did a factory restore on the router and tried to install and that didn't work either.  I have mailed the support three times since 9/5 and no answer.

Help?

 

Here’s what I’m getting on my UDM-P.

# sh -c 'DEBUG=1 sh -c "$(curl -sL https://nextdns.io/install)"'
INFO: OS: ubios
INFO: GOARCH: arm64
INFO: GOOS: linux
INFO: NEXTDNS_BIN: /data/nextdns
INFO: INSTALL_RELEASE: 1.36.0
DEBUG: Start install loop with CURRENT_RELEASE=
DEBUG: NextDNS is not installed
i) Install NextDNS
e) Exit
Choice (default=i): i
INFO: Installing NextDNS...
DEBUG: Using ubios install type
no such directory for freezer.state
Error: `/usr/bin/runc pause 3c85810ec8b556ea17147611229e13606050f313814314e62d5f9cc275f9c5a4` failed: exit status 1
Reading package lists...
Building dependency tree...
Reading state information...
gnupg1 is already the newest version (1.4.21-4+deb9u1).
curl is already the newest version (7.52.1-5+deb9u15).
0 upgraded, 0 newly installed, 0 to remove and 21 not upgraded.
Reading package lists...
W: Unable to read /etc/apt/-/ - DirectoryExists (2: No such file or directory)
W: Unable to read /etc/apt/sources.list.d/nextdns.list - RealFileExists (2: No such file or directory)
Reading package lists...
Building dependency tree...
Reading state information...
E: Unable to locate package nextdns
Error: non zero exit code: 100: OCI runtime error
DEBUG: Start install loop with CURRENT_RELEASE=
DEBUG: NextDNS is not installed
i) Install NextDNS
e) Exit

4 replies

null
    • NextDNs
    • 2 yrs ago
    • Reported - view

    This is an issue with UDM beta firmware. Please execute “unifi-os shell” before launching the installer.

    • Michael_Smith
    • 2 yrs ago
    • Reported - view

    Thanks!  How?

      • NextDNs
      • 2 yrs ago
      • Reported - view

      Michael S just type it, then enter. 

    • Michael_Smith
    • 2 yrs ago
    • Reported - view

    Duh.  Thanks that worked, I get it.  Anyone else having issues, don't do email.  This is such faster!

Content aside

  • 2 yrs agoLast active
  • 4Replies
  • 108Views
  • 2 Following