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Outage?

Wondering if it is just me, but is anyone else having issues connecting to the service?  Unable to connect to Private DNS.

(It seems that I frequently get outages that NextDNS eventually fixes.)

13 replies

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    • Ruby_Balloon
    • 3 yrs ago
    • Reported - view

    No issues here

    • John_T
    • 3 yrs ago
    • Reported - view

    It’s not just you. I don’t know what the story is but I get frequent outages too.

      • NextDNs
      • 3 yrs ago
      • Reported - view

      John T please provide a https://nextdns.io/diag as well as the detail about your setup (platform, client etc).

      • John_T
      • 3 yrs ago
      • Reported - view

      NextDNS I sent @NextDNS a DM with this info (: looking forward to hearing back.

      • John_T
      • 3 yrs ago
      • Reported - view

      John T The Outage has happened again. I replied to my dm 

    • SLCW
    • 3 yrs ago
    • Reported - view

    I have also had intermittent outages for the past week. 

    • Hey
    • 3 yrs ago
    • Reported - view

    Interesting, about a year ago I had like two outages but other than that never had one ever since. Sometimes my Private DNS option messes up every few months so I have to turn it off on again but even then my phone is iffy (a bit old flagship but old.) Never heard my parents complain (They have newer devices). I also check https://www.dnsperf.com and it ranks NextDNS third in global just behind Cloudflare and Google 99.95 with NextDNS 99.93 respectively. So it's not always up but seems to be fine. I would say using the Built in options on the platforms you guys use might help but could also be a region specific thing with it having issues etc.

    • tekfranz
    • 3 yrs ago
    • Reported - view

    Extremely high latency and no response to DoH requests for my custom account this morning for about 30 minutes.  Looks like the issue started around 8:30 am but seems to be resolved now.
    For a workaround I stopped YogaDNS and/or entered alternate DNS sites.

      • NextDNs
      • 3 yrs ago
      • Reported - view

      tekfranz what do you get for https://ping.nextdns.io?

      • tekfranz
      • 3 yrs ago
      • Reported - view

      NextDNS It seems to have stopped working again.
      Here is what I get with NextDNS uninstalled. any cast.dns1 and dns2 seem to be giving an error. I noticed my linked IP was not updated but I wouldn't expect that to affect DoH.
       

        zepto-iad                  8 ms

        anexia-mnz                 9 ms

        zepto-xrs                  9 ms

        anexia-ewr                13 ms  (ultralow1)

        axcelx-bos                19 ms

        smarthost-bos             20 ms

        teraswitch-pit            25 ms

        router-pit                25 ms

        incx-dtw                  36 ms

        anexia-zrh                97 ms  (anycast2)

        vultr-ewr                 error

      anycast.dns1.nextdns.io error (anycast1)

      dns2.nextdns.io error (ultralow2)

      • NextDNs
      • 3 yrs ago
      • Reported - view

      tekfranz can you please traceroute 45.90.28.0

      • tekfranz
      • 3 yrs ago
      • Reported - view

      NextDNS  I removed hops 1-3 as they are somewhat identifiable. I would be happy to DM them to you if that helps.

      4 * ae33-0.cr01.asbn07-va.us.windstream.net (40.129.34.16) 8.264 ms 7.821 ms

      5 ae50.cr5-was1.ip4.gtt.net (209.120.153.37) 7.878 ms

      ix-be-17.ecore1.aeq-ashburn.as6453.net (216.6.87.136) 8.286 ms

      64.124.34.210.idia-167272-zyo.zip.zayo.com (64.124.34.210) 7.622 ms

      6  63.243.136.13 (63.243.136.13)  8.209 ms  8.257 ms

      ae12.cr1-was1.ip4.gtt.net (213.200.120.54) 8.645 ms

      7 ae1.ter1.iad10.us.zip.zayo.com (64.125.25.137) 7.597 ms 8.094 ms

      ae2.ter1.iad10.us.zip.zayo.com (64.125.25.139) 8.375 ms

      8 zayo.telia.ter1.iad10.us.zip.zayo.com (64.125.15.119) 8.483 ms

      rest-bb1-link.ip.twelve99.net (62.115.123.122) 23.271 ms

      zayo.telia.ter1.iad10.us.zip.zayo.com (64.125.15.119) 8.258 ms

      9 atl-b24-link.ip.twelve99.net (62.115.125.128) 21.139 ms 20.566 ms *

      10 * * atl-b24-link.ip.twelve99.net (62.115.125.191) 23.326 ms

      11 * * choopa-svc071181-lag001676.ip.twelve99-cust.net (213.248.96.151) 22.633 ms

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      • NextDNs
      • 3 yrs ago
      • Reported - view

      tekfranz please DM me with the full traceroute or better "mtr -bz -c 100 45.90.28.0" if you can have mtr installed. I would also need your IP to trace the return path.

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