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Parental Control - Recreation Time has stopped working

Hi support, I've been using NextDNS for a while and normally have YouTube enabled between the hours of 3pm-6pm. In the last week or so this has stopped working.

I can disable YouTube using NextDNS (without Recreation Time) and YouTube is blocked at my home.

I can enable YouTube using NextDNS and YouTube works at my home.

But using Recreation Time doesn't work.

I tried to see if it was a time issue, so I extended Recreation Time to 1pm-6pm and tried a 3:30pm but YouTube stayed blocked.

It looks like Recreation Time isn't triggering at it's configured time.

My setup is a Raspberry Pi with the NextDNS client and my home WIFI using the Raspberry Pi as the local DNS server.

If you need anything from me please let me know.

2 replies

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    • Damian_Roche
    • 1 yr ago
    • Reported - view

    Just to add an update to this bug report.

    I had some updates on my Raspberry Pi yesterday and I rebooted it and since then it seems to all be working as expected. I'm not sure if the updates fixed the issue or the reboot did but I'm happy it's all working now.

    • Damian_Roche
    • 1 yr ago
    • Reported - view

    Unfortunately, this issue has happened again today. My Recreation time is set to 3.30pm - 4.30pm, my son turned on the Nvidia Shield TV and tried to watch YouTube at 3.37pm but couldn't connect. I had a look at my NextDNS logs and I could see that it was blocking DNS requests to YouTube. I restarted the network on the Nvidia Shield TV and tried again but it didn't work and then I rebooted it and tried again but it still didn't work. As soon as I disabled the NextDNS block on the website YouTube started working.

    It seems there is some intermittent issue with blocking YouTube (or all Websites, Apps & Games - not sure) and using Recreation Time.

    Could you investigate please?

    Just a thought from me, is there an issue with time zones? My assumption is that the time on Recreation Time is my local time (BST) could there be a mismatch with NextDNS time and my local time?

Content aside

  • 1 yr agoLast active
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