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outage?

I've had no service for past hour or so.  I'm in the UK.  If there is outage how would we know?  Is there a service status page?  Do they communicate these some other way?

10 replies

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    • losnad
    • 7 days ago
    • Reported - view

    With so many servers it is almost impossible, if one go down you are redirected to another one. I use it since the beta and I don't know of any outage. 

    Maybe something on your end or the internet provider it's blocking NextDNS. 

    In the UK it's a bad routing on the  v4 anycast 2 but other than that seems OK. 

    Edit. I see that the VPN from UK has problems. There seems to be some internet issues in UK. 

      • Frost_Salamander
      • 7 days ago
      • Reported - view

       Thanks.  I don't know what happened but it might have been on my end.  The odd thing was that when I changed servers on my PC DNS settings to other providers it worked fine (e.g. Quad9, Mullvad, DNSForge), but when I switched it back to NextDNS it would stop working again.  It seems to be working again now so who know what it was....

    • losnad
    • 7 days ago
    • Reported - view

    When I connected to the UK VPN was working fine and then it stopped and it was down for some time. All the other countries were fine. Now it seems to work again. It looks like like intermittent outage. 

    • Frost_Salamander
    • 7 days ago
    • Reported - view

    It's just gone down again...

      • NextDNs
      • 7 days ago
      • Reported - view

      please provide a https://nextdns.io/diag

      • Frost_Salamander
      • 7 days ago
      • Reported - view

       I've just done it, but I don't know if the report was actually sent because I had NextDNS configured while it ran (which wasn't working).  The app closes as soon as you send it as well so I can't even paste the output here.  I'm running it again under a different DNS provider.

      • Frost_Salamander
      • 7 days ago
      • Reported - view

       OK I've done another one, which looks like it worked properly. Thanks.

      Edit: Diagnostic report here: https://nextdns.io/diag/6059bed0-ee3f-11f0-bd9a-59cf3e1a53d8

      • Frost_Salamander
      • 6 days ago
      • Reported - view

       any response?  None of my DNS servers for my various profiles work.  Is this a routing issue then?

      • Frost_Salamander
      • 6 days ago
      • Reported - view

      I'm starting to get a bit annoyed here.   Any sort of response would be welcome.  I did the ping test (had to read the FAQ to know about this), the results are below.  The anycast addresses appear to be unreachable.  Is there a way to use the another one by manually specifying it?  Help me out here please....

       

      ■ anexia-lon                 2 ms  (anycast2, ultralow2)

        vultr-lon                  4 ms

        anexia-par                 9 ms

        vultr-ams                  9 ms

        zepto-ams                 12 ms

        zepto-bru                 13 ms

        virtua-par                14 ms

        netbarista-par            14 ms

        fusa-bru                  17 ms

        zepto-lon                 error

      anycast.dns1.nextdns.io error (anycast1)

      dns1.nextdns.io error (ultralow1)

      • R_P_M
      • 3 days ago
      • Reported - view

       From your Diag results I think there could be some sort of bad routing going on from your ISP. For me the UK selected servers are a bit off at the moment, some going to Athens or Miami. Not really looked into it all that much because at lease one server seems ok and most of the requests are going to that one.

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