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Is there any maintenance on NextDNS in SGN?

Today I've reinstalled my PC with NextDNS setup and found out my NextDNS servers got routed to Hanoi (HAN) - Vietnam servers even though I'm in Saigon (SGN), is there any maintenance which causes this issue?

Thank you!

11 replies

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    • NextDNs
    • 4 days ago
    • Reported - view

    Please provide a https://nextdns.io/diag

      • Corgei
      • 4 days ago
      • Reported - view

       

      • Corgei
      • 4 days ago
      • Reported - view

       Forget it, I could download the file eventually. Please kindly check for the diag from my account. Thank you!
      P/S: I've just subscribed for an annual subscription again :-)

    • Corgei
    • 3 days ago
    • Reported - view

    The issue is still occurring for today.

      • BigDargon
      • 3 days ago
      • Reported - view

       Download and run this program & Follow the instructions. Select Y to submit the results and post the result URL.

      Currently, Cloudflare is adding Vietnamese network providers (currently VNPT) to its list of abuse/spam sites. Therefore, many websites using Cloudflare will show a verification step and may be blocked.

      P.S.: The IP address database of the authoritative DNS server may not match the actual location. Restart your modem/router to get a new WAN IP address and check again.

      • Corgei
      • 2 days ago
      • Reported - view

       Thank you for your instruction but I know how to run it, the problem is the report contains my private information such as Public IPs and I might want to share it with staffs of NextDNS only, not on a public facing forum like this. Perhaps I'll send URL to his Inbox.

      • NextDNs
      • yesterday
      • Reported - view

       your IP should be redacted. You can also send the URL to us in DM

      • Corgei
      • yesterday
      • Reported - view

       I could still see Source IP visible in the log, anyway, here is the diag: NextDNS Network Diagnostic

      • NextDNs
      • yesterday
      • Reported - view

       your IP is geo-located in Hanoi, that's why our steering send you on han.

      • Corgei
      • 22 hrs ago
      • Reported - view

       Should be something wrong with your system, the distance between Saigon and Hanoi is nearly the same from Saigon to Singapore.

      • NextDNs
      • 12 hrs ago
      • Reported - view

       here is the geo IP info for the IP your ISP gives you:

      {
        "as": "AS18403 FPT Telecom Company",
        "city": "Hanoi",
        "country": "Vietnam",
        "countryCode": "VN",
        "isp": "Vietnam Internet Network Information Center",
        "lat": 21.0184,
        "lon": 105.8461,
        "org": "",
        "region": "HN",
        "regionName": "Hanoi",
        "timezone": "Asia/Bangkok",
        "zip": "100000"
      }

       

      Our DNS steering makes decisions based on this information. 

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Content aside

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