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Is there any maintenance on NextDNS in SGN?

Today I've reinstalled my PC with NextDNS setup and found out my NextDNS servers got routed to Hanoi (HAN) - Vietnam servers even though I'm in Saigon (SGN), is there any maintenance which causes this issue?

Thank you!

12 replies

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    • NextDNs
    • 5 days ago
    • Reported - view

    Please provide a https://nextdns.io/diag

      • Corgei
      • 5 days ago
      • Reported - view

       

      • Corgei
      • 5 days ago
      • Reported - view

       Forget it, I could download the file eventually. Please kindly check for the diag from my account. Thank you!
      P/S: I've just subscribed for an annual subscription again :-)

    • Corgei
    • 4 days ago
    • Reported - view

    The issue is still occurring for today.

      • BigDargon
      • 3 days ago
      • Reported - view

       Download and run this program & Follow the instructions. Select Y to submit the results and post the result URL.

      Currently, Cloudflare is adding Vietnamese network providers (currently VNPT) to its list of abuse/spam sites. Therefore, many websites using Cloudflare will show a verification step and may be blocked.

      P.S.: The IP address database of the authoritative DNS server may not match the actual location. Restart your modem/router to get a new WAN IP address and check again.

      • Corgei
      • 3 days ago
      • Reported - view

       Thank you for your instruction but I know how to run it, the problem is the report contains my private information such as Public IPs and I might want to share it with staffs of NextDNS only, not on a public facing forum like this. Perhaps I'll send URL to his Inbox.

      • NextDNs
      • 2 days ago
      • Reported - view

       your IP should be redacted. You can also send the URL to us in DM

      • Corgei
      • 2 days ago
      • Reported - view

       I could still see Source IP visible in the log, anyway, here is the diag: NextDNS Network Diagnostic

      • NextDNs
      • yesterday
      • Reported - view

       your IP is geo-located in Hanoi, that's why our steering send you on han.

      • Corgei
      • yesterday
      • Reported - view

       Should be something wrong with your system, the distance between Saigon and Hanoi is nearly the same from Saigon to Singapore.

      • NextDNs
      • yesterday
      • Reported - view

       here is the geo IP info for the IP your ISP gives you:

      {
        "as": "AS18403 FPT Telecom Company",
        "city": "Hanoi",
        "country": "Vietnam",
        "countryCode": "VN",
        "isp": "Vietnam Internet Network Information Center",
        "lat": 21.0184,
        "lon": 105.8461,
        "org": "",
        "region": "HN",
        "regionName": "Hanoi",
        "timezone": "Asia/Bangkok",
        "zip": "100000"
      }

       

      Our DNS steering makes decisions based on this information. 

      • Corgei
      • 5 hrs ago
      • Reported - view

       I see, but that would not be feasible to determine geolocation based on IP registration location for my case, can it be based on GPS or computer location? Or perhaps you guys make a menu to pick DNS server location inside the application in Windows and let us pick the server we want to connect? I mean it should at least have that feature for customers like me to have the freedom of choosing server location, shouldn't it? (And YogaDNS always picks server in Singapore or Hong Kong, not sure why)

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