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Unresponsiveness on iOS / W11

Lately I have been running into issues with iOS/W11 connection being slow or unresponsive.

What I have noticed is it's random, one device will be impacted while others won't. Example on iOS it will be unresponsive, and I will turn off wifi and it will load no issue.

For windows 11 it's similar, except i'll turn off YogaDNS or FireFox DNS Network to Cloudflare.

 

Any tips or recommendations on isolating the issue? I love NextDNS, but this is extremely frustrating.

I am a business customer, so not sure how I would contact support or if that's even an option.

7 replies

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    • NextDNs
    • 2 yrs ago
    • Reported - view

    Please post a https://nextdns.io/diag when the issue is happening.

      • Francis_Baker
      • 2 yrs ago
      • Reported - view

      NextDNS This occurs more on iOS, anything I can do on iOS? or am I just SOL?

      • NextDNs
      • 2 yrs ago
      • Reported - view

      Francis Baker you can run the diag from any any computer on the same network.

      • Francis_Baker
      • 2 yrs ago
      • Reported - view

      NextDNS Yes - but the issue I have been having isn't network wide, it's device specific it seems.

      • NextDNs
      • 2 yrs ago
      • Reported - view

      Francis Baker it's probably network wide, different devices are probably going to different server locations and one of them may have a bad routing to your network. The diag may help surface such issue.

      • Francis_Baker
      • 2 yrs ago
      • Reported - view

      NextDNS So I ran it and it just never uploaded the Diag, does it save it locally somewhere I can recover it from?

      • Francis_Baker
      • 2 yrs ago
      • Reported - view

      NextDNS https://www.toptal.com/developers/hastebin/idawegudew.yaml

       

      Here is this, like I said it fails to upload. Another thing that interesting, when this just happened I did try to perform a "dig" on my personal domain:

      https://www.toptal.com/developers/hastebin/ehesajinoc.yaml

      1. Ping to Google x2

      2. Ding using Google DNS

      3. Dig using default DNS x2

      4. Dig with Yoga DNS closed (What I use for NextDNS management since the reg app freezes. )

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