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Device list missing some devices

As of today, I noticed several of my devices are not present in the device list. The devices can be seen in the log entries, but are no longer listed in the device drop down list on the log page and analytics page

7 replies

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    • R_P_M
    • 2 yrs ago
    • Reported - view

    Is there anything linking the missing devices / things in common? For me the devices lost from the list were clients of the nextDNS CLI (ie went via the CLI). 

    • vic
    • 2 yrs ago
    • Reported - view

    Yes same for me. They are the clients that are identified via the cli.
    TV and ip cameras 

    • vic
    • 2 yrs ago
    • Reported - view

    Clearing the log allowed the devices to show up in the device list again. 

      • R_P_M
      • 2 yrs ago
      • Reported - view

      vic I suppose you lost the analytics data when you deleted the logs?

    • R_P_M
    • 2 yrs ago
    • Reported - view

    Some more changes noticed today. Unidentified Devices appears in the drop down lists for analytics and logs. 

    • vic
    • 2 yrs ago
    • Reported - view

    @rpm, yes the analytics were lost when I cleared the logs. I also see “unidentified devices” in the list now. My router and nanopi’s ips are in this category.  I still have some of the devices identified by the cli missing from the list, but can see they do have log entries. 
    After reading other posts it looks like the issue with the missing device names has bee around for at least a few months. 

    • Chad.2
    • 2 yrs ago
    • Reported - view

    I have a device missing from my list when it used to show up, is there anything I can do?  I've uninstalled and re-installed the app but doesn't seem to fix it.  Any ideas?

Content aside

  • 2 yrs agoLast active
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