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My account got deleted

Hi. I have subscribed to the personal plan and paid my monthly fees. The last payment was made in 24 August. Today I am unable to login my account. When I followed the instructions to reset the password, the email said my account no longer exists. I am sure the account credentials are correct. Please help. 

1 reply

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    • rawand
    • 2 mths ago
    • Reported - view

    are you sure you've logged into the correct place? I've made the same mistake a couple of times, logging into the help center instead of the actual account portal.

    here is the link 

    https://my.nextdns.io/login

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