iOS App - “ This device is using NextDNS with no profile. ” - service not working

Paid subscriber.  Custom id has been entered in the app. 
Browsing to a blocked site on phone allows access. Browsing to my.nextdns.io gives error above.
 

test nextdns goves:

{
"status": "ok",
"protocol": "DOH",
"client": "x.x.x.x",
"srcIP": "x.x.x.x",
"destIP": "x.x.x.x",
"anycast": false,
"server": "vultr-sin-1",
"clientName": "nextdns-ios",
"deviceName": "iPhone",
"deviceID": "NFT5T",
"deviceModel": "Apple iPhone14,7"
}