Password reset emails not received for my.nextdns.io

Hello NextDNS team,

I’m unable to access my account at my.nextdns.io because I don’t remember the exact password. I requested a password reset link three times yesterday, but I haven’t received any of the emails. I’ve checked that I entered the correct email address and looked in my spam folder.

I also reset the password for the NextDNS Help Center community account, and that email arrived immediately at the same address. I understand that the Help Center and my.nextdns.io are separate accounts; the problem concerns only password recovery for my.nextdns.io.

Could you please check why the reset emails are not reaching me and help me regain access? I can provide my account email and profile ID privately if needed.

Thank you,
Riccardo