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High Latency

Hi, I've been testing out NextDNS in the past few months. And for some reason, I'm getting high latency on the servers that the config is giving me. I have attached below the results from router.nextdns.io, test.nextdns.io, and ping.nextdns.io. For diag report: https://nextdns.io/diag/46330170-7693-11eb-92ec-c12a91af701d.

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  • I'm also experiencing the same scenario.

    https://nextdns.io/diag/65aa5950-77b9-11eb-b17c-0d1a6c57161d

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  • Happens to me as well on and off, cancelled my subscription. No answers here, always just blame ISP yet switching to any other DNS (ISP, QUAD9, Google etc.) works immediately.

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      • tobycth3
      • tobycth3
      • 2 mths ago
      • Reported - view

      LO Sadly I feel I may need to cancel my subscription as well. I've had very frequent performance, routing and latency issues. None of which exist any other DNS provider.

      I've submitted several debugs, performed a bunch of troubleshooting and made numerous posts on the forum - all of which have gone without any resolution or are ignored completely.

      It's a shame because NextDNS has a lot of promise, but piss poor customer service and non-existent support. 

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      • LO
      • saffron_spring
      • 2 mths ago
      • Reported - view

      tobycth3 I posted diag info as well, it's always transient issues never lasting but still annoying. I get it NextDNS are just getting started they can't afford edge nodes in every major city in the world like Google or other massive players... my sub lasts till Dec 2021 anyway so I'll keep using the service

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  • I was able to fix this by using nextdns cli on openwrt. I am now connected to hkg servers. 

    Just need to know how to connect to the faster zepto-hkg.

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  • Just tested again and I'm now connected to the zepto-hkg server. Ping seems to vary, but I'm always connected to the slower hkg server.

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  • Ping does indeed change drastically but it looks like I am able to connect to the fastest server available. It looks like nextdns-cli is the way to go. 

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  • 2 mths agoLast active
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