High latency to Meta/Facebook services from NextDNS servers in Brazil
I’m experiencing significantly higher latency when accessing Meta/Facebook services (WhatsApp, Facebook, Instagram) while using NextDNS on my iPhone via the iOS configuration profile, specifically on my mobile network in Brazil.
Issue Details:
• Location: Londrina, Brazil
• Setup: NextDNS App
• Network: Mobile carrier (4G/5G) and Wi-Fi.
• Problem: High ping times to Meta services causing noticeable lag in WhatsApp (slow message sending, typing lag, call connection delays) in IPV4 or IPV6
Testing Results:
I conducted ping tests to Meta/Facebook infrastructure comparing NextDNS vs AdGuard DNS:
• With NextDNS: Significantly higher latency to Meta services
• With AdGuard DNS: Much lower latency to the same Meta services
• Note: The issue only occurs on mobile network; Wi-Fi works normally
Current Configuration:
• Using `ping.nextdns.io` I’m connecting to: anexia-sao-1
• Anonymized EDNS Client Subnet (ECS): Disabled
• Blocklists: HaGeZi Multi PRO
What I’ve tried:
1. Simplified blocklists to reduce potential conflicts
2. Added Meta domains to allowlist (whatsapp.com, whatsapp.net, facebook.com, fbcdn.net)
3. Disabled Parental Control features
4. Tested with/without ECS enable
Request:
Could you please investigate the routing/peering between your Brazilian edge servers and Meta’s infrastructure? It appears there might be a suboptimal route when accessed from mobile carriers in the Paraná region.
I’m happy to provide additional diagnostic information if needed. Should I use the diagnostic tool at nextdns.io/diag?
Thank you for your attention to this issue
1 reply
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I'm from SC and used NextDNS over 5G yesterday; I didn't notice any high latency. I have ECS enabled, and it reports Curitiba as my location, so the Meta servers come from SPO or POA. AdGuard DNS is trickier with ECS; it reports me as being in Fortaleza, so as you can imagine, the latency hits the 80ms range. NextDNS still performs better in this regard.
Content aside
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