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Unable to change email address

Hi, 

I just changed my email address, I have a paid account, but now, nor my old nor my new email address is working to login... I had to create a new login to post this message..

Thanks to help me..

5 replies

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    • Calvin_Hobbes
    • 3 yrs ago
    • Reported - view

    FYI: the help forum and the login for my.nextdns.io are independent of each other, if that helps.

    • John.1
    • 3 yrs ago
    • Reported - view

    I know it thanks. 
     

    I had a login, yesterday I logged in and changed my email address without error. 

    Since then, my old email and my new one doesn’t work at all to login into my account.  I didn’t not change my password. 
     

    So now, I’m unable to login on NextDNS user account. 
     

    Hope they can help me..

      • olivier
      • 3 yrs ago
      • Reported - view

      John please send me your old and new email in private

      • John.1
      • 3 yrs ago
      • Reported - view

      Olivier Poitrey have you got my message ?

      • olivier
      • 3 yrs ago
      • Reported - view

      John No I did not

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  • 3 yrs agoLast active
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